Maes Manor Country Hotel

Stayed overnight while attending a Christmas event. Totally disgusting rooms! Initially given room 12 but this had an open window, which resulted in saturated beds (the night of the recent storm) Moved to room 24 (Upgraded for £10) what a joke. absolutely filthy room. Cheap ripped pillows - filthy carpets, but worst of all FREEZING COLD. No heating, no option for additional heaters. Windows were broken with huge gaps. NO curtains just a filthy blind that doesn't fit. AVOID THIS HOTEL at all costs. Mike Yarnold, General Manager? Well, he's non-existent too. Best to contact Baljit Jaswal, Flaxen Group Ltd, who own the place with any complaints

Went for the only murs christmas night with a large group of friends. Our room (22) was on the very top floor as we went through the door to the top floor it was like walking outside absolutely freezing up there no radiators working went into the room no radiator working in the room either. None of the radiators on the floor were working. Reported to reception and was told it would be looked at. The room itself to say it was tired is an understatement when you are being charged almost 100 for 1 nights stay is disgusting. Marks and cracks all over the walls the carpet very very old stinking dirty sticky and worn out. The bed may as well not been there, the mattress had springs almost poking out everywhere think it would of been more comfortable to sleep on a wall. The shower had more mould in it than the outside walls. After a few hours I Complained again about the heating........ in total it took 6 hours and 4 complaints and they still couldn't rectify the problem. A small heater was supplied to at least get some warmth in there unbehold to me when you lie in bed the draft from under the door which has gaps which are huge underneath . A friend of ours whose rooms was number 22 his heater never worked he had to stay fully clothed in bed to try and keep warm as soon as he was able to drive he got up and left. We were charged 10 each for breakfast, it used to be buffet style but now has changed, limited choice I do not like a full breakfast so had to have poached egg on toast which consisted of 1 piece of toast and 2 eggs which I am sorry doesn't cost 10 pound even a full breakfast at 10 is pushing it. We left feeling feeling very tired,dirty, and very unhappy about our experience. This hotel is in desperate need to be renovated. We will not stay or return here again.

Went to the afternoon christmas meal with Tom Jones tribute act. 24 of us older ladies and we had a fantastic time! The meal was gorgeous, the tribute act very entertaining, and the staff were amazing nothing was too much trouble for them. So refreshing to be served by youngsters who were efficient and friendly. We will definitely be booking next year!!

Last night we attended the Beyoncé night and Mike & the team treated us like royalty! They really couldn’t have done anymore for us! ALL 3 courses were PERFECT & extremely tasty! The turkey dinner was especially amazing & certainly plentiful! The tribute act was AMAZING! and we certainly carried on the night afterwards at the disco! Make sure you get booking for your Xmas work dos, occasions or just for a boogie😉 You certainly won’t regret it & will be guaranteed a FABULOUS evening!

Very friendly staff especially the person in charge think his name was sam very friendly and offered anything to help place was lovely and clean and the food was incredible too. Made it a very good day and everyone seems to be enjoying them selves too! All round brilliant place

The team at maes manor were absolutely fantastic, from the night before the wedding booking myself and around 20 other family guests in for dinner last minute to the smooth running of our wedding day. No problem was too big or too small. We had a perfect day and our stay was enjoyable.