Taylor
20 Οκτώβριος 2023
Was traveling and traffic was at a standstill a few times during my travel, I called the property to let them know as I was afraid I wouldn’t make it there in time before the cut off check in time which is midnight, I was basically told by a man, well that’s the cut off, try to get here before 12am.
We finally get to the property, check in was very smooth, the lady at the front was very nice, we get into the room and my fiancé and I said at the same time, “you sure this is a Hilton property”. The room had older furniture type, carpets were filthy in the living/dining area and the smell of pet urine was UNBEARABLE! I called down to the front desk and they switched our room, which I was thankful for. The next room was better however still outdated furniture and dirty black spots all over the carpet.
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