Comfortable, clean hotel ideally situated in central Bologna. Reception very helpful with printing tickets, boarding passes, etc. Great breakfast, and friendly breakfast staff.
The let-down for us was the surly attitude of the evening restaurant staff. As residents, one evening we wanted to have a drink in the restaurant for 10-15 mins whilst we used the wi-fi to make some gym bookings. They would not let us sit in the restaurant, citing 'fully booked' , even though there were no other people in the room. Despite this, we booked dinner for the following evening, wanting a quick meal before we went to a concert up the road. On arrival, we were asked to sit in the breakfast room (fine for breakfast, but no atmosphere for evening) even though the restaurant was again empty, and we only wanted 1 course and a bottle of wine. The restaurant staff would not let us sit in the restaurant, and were downright rude, so we left and went elewhere. A shame, as the food we had on our first evening was very good. A nice hotel let down by one or two evening staff.
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