Hotel Bordeaux Clemenceau by HappyCulture

立地よい。ボルドー中心街にあり、ホテルから徒歩で回れる。早朝ジョギングで人気の少ないボルドーを気持ちよく駆け抜けました。

My experience was not great. I had booked this hotel because of the location and they advertised AC in the room. My wife and I arrived at 3 PM on Saturday. Checked in and was given the room key. When we got to the room, it seemed a bit hot and we turned on the AC. We left around 30 minutes later to enjoy our time in this beautiful city. We got back to the hotel about 11 PM to shower and relax. The room was still hot, keep in mind, there is a heat wave happening the week of June 25. I went to ask the night clerk why the room is so hot and I'm told the AC is broken, that's why there is a fan. I was under the impression, the AC was broken for the entire hotel. No apology or explanation why we were not told of the AC problem or given the opportunity to find a different hotel. I emailed Trip.com whom I booked with and was told they would look into it. After a sleepless night, we went down to see the morning clerk and was told it was only our room that had a broken AC, and now they have another room for us. I again contacted Trip.com who said they understood my concerns and would take care of it. I was eventually offered 20 euro in trip coins and a free breakfast to include Coffee and toast. How's that for a slap in the face. I am now in the process of contacting my CC company for at least a partial refund. Lastly, the rooms are old with towel bars loose from the wall and just not a well maintained hotel. There were some bright spots, and some of the staff were nice. But overall I would rate our experience a D+.

Address of the hotel is very nice. It is located in the city centre of Bordeaux. But the hotel is a little bit noisy at night because there are restaurants under the hotel.

Muy bien de servicio y ubicación, lo único que tengo de queja es la variedad del menú del desayuno, luego todo lo demás perfecto.

Sitio agradable, buena opción para visitar Burdeos a pie ya que tiene todo bastante cerca. El personal es muy amable y siempre dispuesto a ayudarte. La habitación es pequeña, pero la cama es cómoda.

Très bon accueil - petite chambre petit lit petite couette

古い建物を改装しているため、部屋が極端に狭い。シャワーしかないが、どう頑張ってもシャワーがトイレ側に漏れるため、シャワーを浴びた後、トイレの床がびしょ濡れになる。エアコンは付いているが、冷房と暖房の切り替えはできない。（集中管理しているんだと思う） 朝食は毎日同じだが種類が豊富で、食べていて飽きないことと、全ておいしい。 スタッフはとても親切で、英語で対応できる。 コーヒーが24時間飲める。

Simple 2 night stay for 1 person. Excellent location. Clean comfortable room. Friends stayed in double room that was very compact. Room was hot and AC only allows to turn down to 23°C and street quite loud so hard to keep window open. Breakfast was okay (Not vegan friendly). Coffee/latte machine. Yogurt, cheese, simple cereal and plain bread and delicious croissants. Fruit cup seemed very old. Next time I would forgo the 12euro breakfast and sit out in any of the beautiful street cafes or by the river with a coffee and croissant (or 2) and pick up some fresh fruit at the market or supermarket.

Everything that needed to be operational worked and staff were courteous. The property and rooms are very small with furniture and fittings displaying the effects of substantial wear and tear.