Room in B&B - Hotel Moura Double Room
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Δωμάτια και επισκέπτες
1 δωμάτιο, 2 ενήλικες, 0 παιδιά
Όλα τα καταλύματα σε Borovets

Room in B&B - Hotel Moura Double Room

Bed and breakfast
Hotel Moura, 2010 Borovets, Sofia Province, Βουλγαρία
Εμφάνιση στον χάρτη
Αυτό το κατάλυμα (Room in B&B - Hotel Moura Double Room, Σάμοκοβ) απέχει 10 λεπτά με τα πόδια από: Θέρετρο Σκι Borovets και Yanakiev Ski and Snowboard School. Αυτό το bed & breakfast απέχει 0,9 χλμ. από: Sitnyakovo Express και 1,7 χλμ. από: Ανάκτορο Tsarska Bistritsa.Εμφάνιση περισσότερων
Εγγύηση χαμηλότερης τιμής
hotel overview picture
Κύρια σημεία
Διατίθεται χώρος στάθμευσης
Τα κατοικίδια επιτρέπονται
Νόστιμο πρωινό
Παροχές
Στάθμευση
24ωρη ρεσεψιόν
Παιδική χαράΔωρεάν
Wi-Fi στους κοινόχρηστους χώρουςΔωρεάν
Αγγλικά
Βουλγαρικά
Απαγορεύεται το κάπνισμα στους κοινόχρηστους χώρους
Όλες οι παροχές
Περιγραφή καταλύματος
Αυτό το κατάλυμα (Room in B&B - Hotel Moura Double Room, Σάμοκοβ) απέχει 10 λεπτά με τα πόδια από: Θέρετρο Σκι Borovets και Yanakiev Ski and Snowboard School. Αυτό το bed & breakfast απέχει 0,9 χλμ. από: Sitnyakovo Express και 1,7 χλμ. από: Ανάκτορο Tsarska Bistritsa.
Εμφάνιση περισσότερων
1.8/5
Καθαριότητα1.8
Παροχές1.8
Τοποθεσία1.8
Εξυπηρέτηση1.8
Και οι 32 κριτικές
Περιβάλλον
Ορόσημο: Ski & Board Traventuria - Borovets
(180μ.)
Ορόσημο: Cottage Farm
(190μ.)
Ορόσημο: Borovets
(250μ.)
Ορόσημο: “Pesako” Eco trail
(250μ.)
Ορόσημο: ProX-Treme
(270μ.)
Προβολή στον χάρτη

Δωμάτια

Κριτικές πελατών

Παροχές

Πολιτικές

Triple Room
4

Triple Room

Has window
Non-smoking
Λεπτομέρειες δωματίου
Έλεγχος διαθεσιμότητας
Small Double Room
3

Small Double Room

1 Double bed
Has window
Non-smoking
Λεπτομέρειες δωματίου
Έλεγχος διαθεσιμότητας
DOUBLE Double Standard
3

DOUBLE Double Standard

1 Queen bed
Has window
Non-smoking
Λεπτομέρειες δωματίου
Έλεγχος διαθεσιμότητας
Double Deluxe Double Room With Balcony
5

Double Deluxe Double Room With Balcony

1 King bed and 1 Sofa bed or 1 Sofa bed and 2 Single bed
Has window
Non-smoking
Λεπτομέρειες δωματίου
Έλεγχος διαθεσιμότητας

Κριτικές πελατών

1.8/5
32 κριτικές
Επαληθευμένες κριτικές
  • Καθαριότητα1.8
  • Παροχές1.8
  • Τοποθεσία1.8
  • Εξυπηρέτηση1.8
Μέσος όρος για παρόμοια καταλύματα σε Borovets
Περισσότερες αναφορές
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
18 Φεβρουάριος 2025
Hotel Moura is OK. The title of this review says it all. We were a group of 12 men staying in the triple rooms. Initially we were concerned reading a lot of the negative reviews but have found that in general this is not the case. The hotel has good amenities, the rooms are cleaned daily and the lobby area is cosy for a drink at the bar before heading out into the town. The staff are not necessarily rude but more speak to the point. All in all, I wouldn’t be too hesitant staying here if you are just using it as a base for a holiday.
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
21 Ιανουάριος 2025
We’ve just arrived home following a very pleasant four-night stay at Hotel Moura. We booked last minute and prepaid in full on a non-refundable rate, so upon seeing previous reviews afterwards I was very concerned - there was absolutely no need to be. For context, I have very high standards for hotels, especially around cleanliness (but I’m equally very aware that standards can vary dramatically across countries). This hotel is clean, well-presented and has everything you need for a short break. The breakfast is extensive, and yes some of the options may seem odd - but you’re in another country, embrace it! The same goes for the staff. So many reviews state rude and unhelpful staff - in my experience, this feels very unfair. Are they more gruff and direct than we’re used to elsewhere? Yes, but having travelled widely in Eastern Europe, I can safely say this is simply a cultural difference. We learnt how to say good morning and thank you in Bulgarian, and after a couple of days and plenty of smiling, the staff reciprocated with a more sunny demeanour. From what I saw, they work extremely hard, clearing snow to make sure the paths are safe, cleaning the public areas and regularly replenishing food at the buffet. The beds were comfortable enough, and the cleaners did a great job every day. At no point did we feel our belongings weren’t safe, even while skiing all day every day. The hotel is well situated for reaching the ski slopes, and only a five-minute walk from the centre of town. There are three excellent restaurants right outside, too. The spa is lovely, and a very traditional experience - something we particularly value when visiting other countries. I can’t speak for the rooms on the higher floors, as we stayed in what I believe are the recently renovated deluxe rooms on floor 1. They are excellent value and stylishly decorated. My very minor complaints would be: the still water in the room wasn’t replenished beyond our arrival day, and the flat double sheet across the twin beds wasn’t ideal. Overall, this hotel is a great choice for a short break to ski or explore the local area of Borovets. Book a deluxe room, don’t go expecting an American-style reception, and embrace the cultural quirks.
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
13 Ιανουάριος 2025
Hotel is close to Gondola lift, wifi is very slow almost not working in every room,it works only in lobby. Staff working at the reception are very cold and without any interest to guests,only guy at the lobby bar is smiling.Beds are all twin in all rooms and they are uncomfortable,they put them together if there is a couple but when you turn around they separate and creak.We had a plug in and the socket just behind our pillow.There is no shelf in the bathroom,so the toiletries has to stand on the floor and the shower curtain is short and the whole bathroom gets splashed.Housekeeping ladies are nice,they make beds every day and change towels.Hotel is warm and breakfast is good.
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
8 Ιανουάριος 2025
I recommend avoiding this hotel. Awful attitude, rude personnel/manager, disrespectful and not client oriented. Troubles started when we booked this hotel in Sept 2024 through travel agency, for the holidays between 27.12.2024-02.01.2025 for a total of 4 families). Due to overbooking we were announced, 2 weeks before our holiday and after we fully paid the package, that due to some misunderstanding/overbooking at the hotel, out of the group, our family didn’t have the reservation valid anymore and we had to accept to be accommodated with another hotel, apart from the group. Nevertheless, we still had with Moura the reservation for New Years Eve festive dinner. On the 31.12.2024, in the morning I went to Moura Hotel to check if everything is ok with our dinner reservation – the personnel at the reception checked their system and confirmed the dinner reservation. Despite this, on 31.12.2024, in the evening when we arrived at Moura for the festive dinner, the manager who was coordinating the event, effectively took us out of the restaurant, yelling at us and treating very disrespectful saying that we have no reservation, because they did not receive the money for our dinner reservation and we are not his problem as we are not guests of his hotel (repeating this for several times on a very high tone, very offensive and treating treated with disrespect and verbal aggression). After one hour of waiting in the reception, as the representative of the travel agency kept saying and reconfirming to me that everything is paid and they should accept us for dinner, the Hotel representative, still yelling and with angry attitude agreed to our reservation (seemed that the intermediary Bulgarian agency made a mess and did not paid in time to Moura), but as they still had not any places setup for us remaining to see where they would make some room for us in the restaurant, we chose to leave and find another place to spend the New Year’s Eve. Bottom line, the problem is the personnel attitude and rudeness, aggressive approach (verbally), and the fact that they did not tell us about the problem in the first hand, in the morning on the 31.12.2024, when we checked with them and their willingness to solve the problem was debatable, without any client-oriented attitude (we felt like we were beggars, despite the fact we were only asking for a service we had paid for).
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
6 Ιανουάριος 2025
Nice hotel and good location but trip totally ruined after we was robbed alive by the cleaners. Once they think theyve got away with one thing they will keep taking. I was proved right when the gps of one of the items stolen showed up in a town 5 miles down the road.
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
5 Ιανουάριος 2025
The quality of this hotel and it's staff is very poor. We booked three rooms, all of which looked nothing like as advertised. The mattresses were old and extremely uncomfortable. The fixtures and fittings were old, broken, and in some cases like the shower we are actually dangerous. Complaining to the staff was pointless, they are just not interested and come across as rude and hostile. As for the service, the bar in the hotel is not manned so not easy even to order a coffee or a beer. After waiting for 15 minutes to be served I asked a staff member if I could get served, they smirked and said, "Can't you wait a minute. The room.service is awful. They don't wash the coffee cups, replace the coffee, shower gel etc. Water was provided on check in but not afterwards. All in all, one of the worst hotels I've ever stayed in.
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
20 Δεκέμβριος 2024
It's a total scam! Totally non professionals! They never refund cancelled reservations and they don't even communicate. They are the best in charging you the first day of booking but even 15 days after the cancelation still to return the money. Avoid them!!!
Μετάφραση
O‍n‍A‍i‍r‍5‍0‍8‍9‍1‍8‍0‍6‍2‍5‍8
2 Μάρτιος 2024
Good hotel very close to gondola in Borovets centre. Great value and a wonderful breakfast (huge selection of cold and hot items). We stayed in a premium room ( worth the extra few pounds). Comfortable beds and nicely decorated. The spa was amazing, with food fires hot tubs and good steam room and two spas. Have stayed at the rila which was lovely, but this was less than half the price and was equally as lovely.
Μετάφραση
Ε‍π‍ι‍σ‍κ‍έ‍π‍τ‍η‍ς‍ ‍Χ‍ρ‍ή‍σ‍τ‍η‍ς
26 Φεβρουάριος 2024
Due to unexpected engagements at work, one week in advance we tried to change dates and someone who rather sounded like mobster told us in very disrespectful way over the phone that we will probably loose our reservation fee. So, we changed business plans instead and finally came to Moura hotel. The experience in summary: rude staff, poor hygiene, terrible dinner. Stay away from this hotel if you are looking for lodging in Borovets.
Μετάφραση

Παροχές

Παιδική χαρά
Περισσότερες παροχές
Internet
Χώρος στάθμευσης
Υπηρεσίες ρεσεψιόν
Γλώσσες επικοινωνίας
Κοινόχρηστοι χώροι
Εγκαταστάσεις για παιδιά

Πολιτικές καταλύματος

Ώρες check-in και check-out
Check-in: 14:00–18:00
Ώρα check-out: Πριν από τις 12:00

Ωράριο ρεσεψιόν: 24/7

Πολιτικές για τα παιδιά
Επικοινωνήστε με το ξενοδοχείο για λεπτομέρειες σχετικά με την πολιτική του παιδιού και του επιπλέον κρεβατιού.

Κούνιες και επιπλέον κρεβάτια
Επικοινωνήστε με το ξενοδοχείο για λεπτομέρειες σχετικά με τις πολιτικές για κούνιες και επιπλέον κρεβάτια.

Πρωινό
Στο ξενοδοχείο προσφέρεται πρωινό. Επικοινωνήστε με το ξενοδοχείο για λεπτομέρειες.
ΗλικίαΧρέωση
Ενήλικας
Επικοινωνία με το ξενοδοχείο
Τα τέλη επιπλέον πρωινού δεν περιλαμβάνονται στο συνολικό ποσό και πρέπει να καταβληθούν στο κατάλυμα.

Κατοικίδια
Επιτρέπονται τα κατοικίδια

Προϋποθέσεις ηλικίας
Ο κύριος πελάτης που κάνει check-in πρέπει να είναι τουλάχιστον 18 ετών.

Πληρωμή στο ξενοδοχείο

Συχνές ερωτήσεις

Ποιες είναι οι ώρες του check-in και του check-out στο ξενοδοχείο Room in B&B - Hotel Moura Double Room;

Η ώρα του check-in στο ξενοδοχείο Room in B&B - Hotel Moura Double Room είναι 14:00-18:00 και η ώρα του check-out είναι 12:00.

Επιτρέπονται τα κατοικίδια στο ξενοδοχείο Room in B&B - Hotel Moura Double Room;

Ναι, τα κατοικίδια γενικά επιτρέπονται στο ξενοδοχείο Room in B&B - Hotel Moura Double Room, αλλά σας συνιστούμε να τηλεφωνήσετε εκ των προτέρων για επιβεβαίωση.

Πόσο κοστίζει η διαμονή στο ξενοδοχείο Room in B&B - Hotel Moura Double Room;

Οι τιμές στο ξενοδοχείο Room in B&B - Hotel Moura Double Room υπόκεινται σε αλλαγές ανάλογα με τις ημερομηνίες, την πολιτική του ξενοδοχείου και άλλους παράγοντες. Για να δείτε τις τιμές, αναζητήστε τις επιθυμητές ημερομηνίες διαμονής στο ξενοδοχείο.

Ποια είναι η πολιτική ακύρωσης για το ξενοδοχείο Room in B&B - Hotel Moura Double Room;

Η πολιτική ακύρωσης για το ξενοδοχείο Room in B&B - Hotel Moura Double Room διαφέρει ανάλογα με τον τύπο δωματίου και τις συνθήκες κράτησης.

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