Hampton Inn Shreveport/Bossier City I-20

The entire staff was AMAZING!, Polite, smiles and assiated with all our needs.... GREAT TEAM, looking forward to next year!!!!

Despite road construction, easy access and quiet, comfortable room. Would stay again.

Overall, fine. Staff was courteous, helpful. Disappointed, however, to turn down bed and find dirty sheet. Not stained - dirty. Had the look that bed had been made, but sheets not changed from previous guest. Considered changing rooms. Instead, asked for replacement sheets from staff. No problem. Again, disappointing.

I am sure once the construction is finished it will be very nice

Youth baseball tournament was this weekend and many participants stayed here. Parking lot full of their vehicles and the pool. Noise Issues: Some fathers grouped and chatted outside window of my room until after midnight. Then we heard music until at least 1am when my body was finally tired enough to block it out. Room issues: The entire room and bathroom it appears suffered some type of extensive water damage. The tub looks very worn. Rust visible in various areas of bathroom. The towels were worn past their recommended use. Threads were unraveling everywhere and 2 towels had permanent brown spots. The room didn’t have any smells. The a/c wasn’t loud and room was very comfortable. The mini fridge kept our items cool. Didn’t see anything gross on bed but we brought our own disposable sheets and towel. All staff encounters were excellent as well as morning breakfast. Conclusion is that hotel is old and could use a renovation or rebuild. Nothing housekeeping can do about water damage we seen or bathroom issues other than spiderwebs in corners. All towels should be replaced likely hotelwide.

The front desk was exceptionally helpful. Her name is Kendra. Started our stay laughing. The lady cleaning the restaurant area was also friendly. In fact all the staff was friendly and helpful.

We had to come stay here due to the city wide power outage and was worried we wouldn’t be able to get a room. I was able to book the room and Ms. Kendra took care of me! With all the chaos going on in the lobby Ms. Kendra was so sweet! Thank you again Ms. Kendra!!

Due to severe weather the night before we arrived, the hotel had no power. Staff contacted us and informed us of the situation. They had no estimate of when power would be restored, so we didn’t go to the hotel at all. They informed us our credit card would not be charged. We returned home that evening.

The facility was clean and the host was friendly