Country Inn & Suites by Radisson, Bradenton-Lakewood Ranch, FL

Great customer service. Visiting family

My room was not cleaned the day before I departed

Showing its age. Side entry doors had security locks that required room cards to enter, but they were non functional, open all the time, high danger ! Rooms were clean but worn down.

Room was clean. Staff very friendly. Would give a 5 star rating except the room doors are very heavy. They are hard to open and if you don't hold the handle it closes very loudly.

Staff was fantastic. Room was very clean. Didnt know pool was heated, which is fantastic. Breakfast was good the first day, but lacked the next two. Overall was a nice stay

Room was decent but door going in was missing door sweep, and you can hear every thing in halls. As well as all noise in room next to you.

Hotel in itself is a little outdated compared to others but suits are spacious and very comfortable. Complementary breakfast was pretty good with of course child's favorite big waffles maker. Overall everyone was very attentive and courteous, just one of the ladies on the breakfast area looked annoyed all the time. But it was a great experience for my family staying there!! Hotel is surrounded by places to eat and close to the highway exit which was a plus!

The hotel itself was nice. The breakfast area was small but the staff in the breakfast area was hard working and very nice. She also had to accommodate a junior high boys basketball team that converged on a very small eating area and soaked up all of the space with their entourage. It was unfortunate for the rest of us who were staying there. The remaining staff gave a negative vibe especially during check-in when the amenities that were supposed to be offered (promised on our ********** listing) were not and I was told they were not available. I even asked about the cookies that Country Inn and Suites are known for and was told “yeah we don’t have any and probably won’t during your stay.” (We had a reservation for a 5 night stay). They also resurfaced the parking lot during our stay without telling the guests that it was happening or doing anything to make that process easier. We left for the beach one day and when we came back everything was roped off and we had to find parking behind the hotel where there was no marked entrance so we had to lug our gear to find one. While there was no notification (not even a sign at breakfast that morning) they did call me to ask if I was driving a Mazda because I would have to come back and move it — clearly if I wasn’t at the hotel — it wasn’t my vehicle. Even that communication was curt and more about dealing with an issue for them not for me. The rates here were great (that’s why we stayed).

Breakfast and staff was acceptable given the hotel category. Free all day coffee was a nice touch Room service seems like every other day despite tipping from day 1 Pool should be classified as a large jacuzzi. Literally