Ξενοδοχεία με The History and Art of Planaltina Museum, Brasilia

I am a frequent guest of this hotel ever since it used to be Blue Tree Park. There were several improvements over the year after they changed the hotel chain. Still there are some caveats I can highlight. I spent 3 nights at Royal Tulip for the Children's Day and Our Lady Aparecida Holiday in Brazil. I booked the luxury category room (5th floor at the end of the corridor, balcony with view to lake and the pool) While check-in the receptionist told me there were no room available as per my request. So for the 1st night I stayed in another room with view only to the lake. For the 2nd night after I insisted to be shifted to another room, they arranged in the actual room I was looking and paid for. Other two must-be-improved are the dinner option and the pool maintenance. The Herbs Restaurante as well as The Old Barr are very expensive places where there are no good selection of food, specially for kids. I had dinner at both places in 2 nights and the food was not tasty and it was very salty. So, the last thing about the pool. Unfortunately the pool was in bad condition. Apparentely missing serious and dedicated maintenance care.There was a lot of mud at the bottom of the pool, specially in the center part. My son, my wife and lot of guests were noticing a very dark and disgusting layer of mud spread all over the pool causing people to causing people to slip when they put their feet on the bottom of the pool. Overall the hotel is great, the nature surrounding is wonderful and the lake view is amazing. However these are the negative things the Hotel Managers and Leaders must look after and take care in order to improve customer experience. Thanks, Elcio M.

Excellent breakfast. Excellent leisure options, such as swimming pools, gym, etc. Excellent views, room and cover. Excellent iron and table to pass in the room! The idea of integrating several buildings and options into the same set (home, work, leisure etc.) is very good.

Os travesseiros são ótimos Boa iluminação A cama O atendimento maravilhoso O quarto espaçoso e arrumado Muito cheiroso A comida é ótima O café da manhã maravilhoso O hotel está de parabéns Obrigada

This is quite a big hotel. Spacious, clean and comfortable rooms with balcony. Helpfull and friendly staff. Great location - easy walk to a nearby shopping mall, as well as many of Brasilia's sights. Extremely good value for money - so much that when I booked I thought there was some kind of error in price and at the same time I feared that the property would not be as listed. BUT everything was perfect at the end and I had a very pleasant stay. I recommend!

My boss had the unfortunate idea of making reservations at this place after a recommendation from someone. It's by far the worst hotel I've ever stayed in Brasilia. Overall it looks run down and apparently has changed names and hands. Front desk is slow and unhelpful. Rooms are overall old-looking, windows are horrendously dirty and so are the glasses of the panoramic lifts. My fridge had a used Coca-cola bottle with water in it. TV set was old and failing, aircon control a mess. Internet was useless. The bed had bed clothes stained from what looks like too many washes, pillows were uncomfortable. Shower was substandard to say the least and soap provided rather bad. For a little bit more money there are decent options in the same vicinity. I am definitely avoiding this place for the future!

I was many time at Hotel ~ Bed very good ~ At Restaurant all menu good And can order an omelette and tipioca Delicious ^ But hair dryer can’t use^ And Airconditioner is nosiy problem^

Spectacular service from all staff; Great reception (Thank You Natanael) Affection in the preparation of the room (Thank you Wesley Almeida); Great location Great comfort Anyway, thank you Mercure....

The hotel is very good. I like it very much. I'm sorry they don't make any more waffles at the time, at breakfast. It was excellent! Now they leave the buffet, it was terrible

Stayed 2 nights as 1st time visit to Brasilia. This hotel is showing it’s age. First room given did not have working AC or TV. Moved to another room, which didn’t have working safe box and only had 2 hangers. There were only 2 elevators and one had some issues. The location is across the street from 2 shopping centers and next to a gas station with convenience store and eateries. Despite being in a room on 10th floor, there’s thumping music (or noise from ?nightclub) late into night until around 5AM that interferes with restful sleep (bring your earplugs). PROS: location is close to TV tower and walkable to Sara Kubitchek park. The shower water pressure was good. The breakfast buffet on 1st floor was excellent and had good variety of food with amazing fruits. CONS: aging hotel that needs renovation; rooms are worn down; gym was sparse of equipment; elevators are slow. High noise level all night. Overall, 3 star hotel with great breakfast. Would only stay here again if given very high floor and earplugs.

I went to Brasilia just to change flights and I did not have a hotel to stay. I used a ”day use” . I called and did the reservation and in less than 1 hour I attended. service was wonderful. very nice room, delicious breakfast, and nice locations. for sure I will be back. special review for the front desk team, they are very nice!!!