Verified traveler
2 Οκτώβριος 2023
Room and overall property was not clean.
Pros: close to I-20, close to dining and groceries. Front counter was polite and helpful. Linens smelled clean.
Cons: carpet, floor tables and counter tops were dirty. Room smelled like smoke, linens although they smelled clean had visible stains and cigarette burns in them. As well as tearing on one part of the sheets.
Please minimally replace linens when your staff finds issues like listed above. It seems like the absolute minimum is being done with cleaning in this hotel. This property needs a deep cleaning and it is very unpleasant seeing stains, burns, rips and dirty carpets when arriving to your room after a long day. All you want is a hot shower and a clean bed and I was only 50% satisfied on those two simple asks. Please do better for your business and your customers. Without your customers you have no business and without your business well… I’m sure I don’t have to spell that out.
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