Econo Lodge Kent - Akron West

Thought I booked a jacuzzi room according to the pictures got there no jacuzzi when book the ad stated breakfast included which was far from the truth they only had juice and coffee

It's a decent hotel clean they stay on top of things here

They were rude.

Charged an additional fee when i arrived that i was not aware of. Room was filthy, staff was extremely rude.

There was no A/C except in the room and the elevator was broken and we had to carry luggage up the stairs. Felt very unsafe. The only good thing was the bed was comfortable. The floors were sticky. They didn’t clean prior to us arriving. The bed was clean, but bathroom and floor in the room were a mess.

Food on room floor. Bed was messed up. The bed cover was over the side along with the sheet almost touching the floor. We left will not go back there again.

The room was exceptionally clean when we arrived. So much so it was burning our eyes, nose and throats from the chemical smell. We had to open the unscreened window to get fresh air. Room was nice and what we expected. The bathroom was tiny and the tub was old, dingy and broken. And we were told that no where in the hotel can you take a bath even though they had tubs it was shower only due to plumbing and pipe issues. The pool was more like an oversized hot tub. But it was clean. We did not use it because it was small and only 3 foot 6 inches and round. It would have been hard to swim due to size. The doors from outside leading into hotel did not lock and were not secure. Anyone could just walk on in so it was not very safe. The continental breakfast was a joke!! Juice machine was broken and all they offered to drink was coffee. Not very kid friendly. They had only a few slices of bread, and a couple croissants with no butter or jelly. They had 3 frozen waffles in the fridge open and laying out on shelf. Not very sanitary. They did have cereal but milk was in open pitcher and only limited. The first day we were able to get packages hostess coffee cake and mini individually wrapped cupcakes but 2nd day they had none. Needless to say we did not get breakfast there either day. If you have a lot of luggage or heavy items or are handicapped hope you get a first floor room because we were told the elevator did not work. We had to carry all our stuff upstairs

Our reservation was screwed up, reserved a non smoking room but was told that I in fact reserved a smoking room, even after showing the confirmation email, still wouldn't change the room. The condition of the room was sub par, it smelled musty and moldy with holes in the walls, water damage. The pool was in poor condition, appears the ceiling was falling apart and was covered buy panels. I wouldn't stay there and will be warn others to do the same.

There were very little breakfast options. Drink machine was broken.