Harbour Hotel & Spa Bristol

The room at ground floor is quite old and small. No window and using old door key. No space in the room. The Spa is located in basement with stream room and sauna room. Small swimming pool.

Nice hotel

We were upgraded which was very nice. Rooms very good but safe deposit box out of reach for someone 5ft2ins otherwise excellent. There were two issues the difficulty accessing the hotel because of pedestrian area. There was no separate bar/lounge to sit and have a drink we had to use part of dining room. Would definitely stay there again. Staff were very good

A few poor elements here. Breakfast never referenced by anyone. If it isn't something the hotel do, that should be mentioned. Could not use pool on arrival - had to book in advance and pay. This wasn't the case on previous stays. Poor to not be able to have a swim. Kettle in room was bust. Beer in one of the bars was poor. Gladly replaced, but the draught was in a bad way. All that said, it was a comfortable room and the hotel is very attractive and very well situated in central Bristol

This is an excellent location.All staff are very friendly.Bed and room were very comfortable and quietconsidering location..A pity that spa is not included on all bookings .

Nice hotel with clean room. It was a bit of a maze to get to room. Hotel is on quite a busy street for nightlife so it was quite a rowdy walk back! Otherwise a very central location. Be aware that the use of the spa and breakfast are not included in price!

I was really shocked and disappointed by my stay at this hotel. I had often looked at it and thought how lovely it looked, the room I got certainly was not. The expectation I had based on the photos was a small but functional room with a splash of colour and a window. The reality was a small bland white room that the bed (two singles of differing heights smooshed together) just fits into. There is a tv but i really don't think they make them that small any more, and the robes are small, worn with frayed edges. The bed is situated below a heavily wooden blinded piece of coated glass, you can't see out and air has no danger of getting in! Through the night it doesn't get dark because of the light right outside and it is noisy (from goodness knows what), yet morning comes and you get minimal natural light from the coated windows and thick wooden planks. The drains in the bathroom stink, so you don't have to worry about not getting late check out because you will want to get out as soon as you can. The bathroom itself wouldn't be too bad if it was cleaned, get a bit of mould magic on that grouting! The toiletries are not the white company products pictured on the site but the big reusable bottles of unknown brand caged in, with crusty bits on the output spouts and hairs on the bottles themselves, just vile! As you make your hasty escape in the morning be careful to avoid the room service trays that have been sat on the floor for at least 12 hours. In summary ... not good!

Amenities and location were great. Bed was very comfy too. The room I was in had single glazing and was cold and my room was not serviced on the first day. But, I would stay again.

Terrible stay, the heating/aircon system was so loud all night I could barely sleep. Booked the hotel for 3 nights but checked out after the first due to this. Also, the decor is very old and the room small.