The Dark Horse Pub

Amazing setting, really friendly and knowledgeable staff and great drinks. Will definitely visit again, liked it so much I went to their sister bar in Bristol a few days later! Cracking old fashioned. Wasn’t too busy on a week night so probably no need to book but imagine it gets really busy at weekends so best to book a table.

The room is above the pub and getting to it involves climbing some rickety wooden steps and walking across the roof terrace which was full of customers. We had to ask people to move from their table to get to the key code entry door and step over a hole/ gap in the wooden terrace floor. Inside the entry door is a hall with a few rental rooms. Ours was at the front and small but adequate. The room was noisy as music in the bar below plays until 01.30-02.00, we thought it would be quieter after about 23.30 but it wasn't . It was hot so we needed the window open as there was no fan in the room so it was noisier as a result. The room door was a bit small for the doorway so light came in from the hall and the curtains were thin and let light in too, so it was light all through the night. The shower didn't work properly as it was tricky to get it to a reasonable temperature and to stop or start it. So as not to leave anything of ours I checked under the bed which had a thick layer of dust mingled with toiletries that had been sitting there for a while. I felt it was dilapidated and needed basic improvements like decent curtains and shower plus some attention to care The website needs to make it clear there is music playing and the pub opens until late on Saturdays (and maybe other days) and that it is difficult to cross the crowded terrace with luggage. ********* site says there is ‘free on-site self-parking’ available but this was closed off and we had to park in a residential area some distance away On the plus side staff were helpful and friendly and the bed and linen were fine. Really I would like a refund as it was expensive for the quality of the place and the experience.

We arrived at the pub at the earliest time of 16:00 and the reception was hospitable and professional. However the problem came when we were shown the normal sized room. The bed was quite narrow and the room small. We immediately wanted an upgrade, but despite the availability of one superior room we could not do it by just an extra payment as changes had to be made via ***********. that means you have to cancel the room first and loose all your money on that booking. The second issue was the when using the bathroom a definite drain smell was present. We saw room 1 and 2 and they looked much better,worth the extra tenner.The pub is great by the way. So I would rebook but only room 1 and 2.

Its like your an inconvenience. Very sorry to have bothered you!!! We wont be in again or call so you can hang up on us. Management need take better care of the cheeky staff they are hiring. Plenty of other places to go.

Met my family at Turnpike for quiz night. We had a great time, brilliant atmosphere, food was really good and we all had dessert too. Food is realistically priced and was very good 👍🏻 😋 Will definitely be visiting again soon, thanks to Chris and his team for making us feel so welcome 🙏