Swindon North

We stayed here 2 years ago and after a pleasant stay, decided to stay again as we were meeting friends to take part in a Memory Walk. The reception staff are all very friendly and welcoming and nothing is too much trouble for them. Our room, unfortunately had seen better days and was looking a bit tatty and tired which was a disappoin**ent, but we weren't going to spend much time in there, so we decided to make the best of it, especially as the room was clean. The bed was comfy, but unfortunately we didn't sleep well due to noise from a nearby guest. We asked Angela on reception the following morning if we could move rooms to try and ensure a decent sleep for our second night. She was so helpful and arranged an alternative room straight away. The room we moved to was much better, and although needed a little TLC, it clearly was in better condition than the previous room. Again, the room was clean and well stocked. Both of us slept well. The hotel is a nice place to stay with such amazing staff, but unfortunately, as the pub next door (not the same company) is so poor, we will probably stay elsewhere next year. Thank you to everyone in the hotel itself for making our stay a good one.

We are return visitors to this hotel. The staff are friendly & helpful. The room/bed was comfortable. The linen was clean & more tea/coffee available in reception if needed. Always a satisfactory stop off for us

We enjoyed an excellent stay once again at Swindon North whilst visiting family. Everyone on Reception was extremely welcoming and helpful. We would particularly like to thank Fay on Reception for dealing with a maintenance issue quickly and efficiently. Our room was comfortable and clean and the bathroom had an excellent shower. Plenty of towels and a non-slip bath mat available. The breakfast was very good with quite a lot of choice.

Visited for contract work, beds comfortable, pub does excellent quality food. I’d like to mention Evie the female night attendant. Whilst I was having a coughing/asthma attack at 4am and went outside for fresh air, she came to see if I was okay. Reassured me she was able to do any CPR as she was previously trained, & reassured me they would help in an emergency. So for her human touch she gets a 10 stars out of 5 ! Thankyou Evie

Stayed here for 2 nights, for a wedding in Cirencester, the room was really clean and bed very comfy, however in need or a refurb the bathroom was very old and tired and not great. The cleaning staff do a great job as was really clean despite the age and state of the facilities. Marie on reception, what a lady, helped our friends get a room a bit early to get ready for the wedding as travelled same day and rescued me with a safety pin for my dress. The pub next door nice food and breakfast, This Premiere in needs a refresh big time , however the amazing staff and pub next door make up it somewhat,

Enjoyed the stay, staff excellent were very friendly and helpful likewise in the pub next door who offered good food and drinks. Breakfast was very good each morning, Small issue with room but still recommend and would go back.

This Premier Inn is very welcoming, central and a fab place to rest your head - the staff are great and a credit to the chain Glad it’s only two stories as there’s no lift Would highly recommend as a place to stay

This premier is very easy to get too. There is ample parking and the rooms were clean and tidy. But what set this hotel apart from others were the staff. We have been twice now and each time the staff were amazing. Friendly chatty and happy to help. The last time we were given a pack of biscuits and hot cholcate and when we got to our room we had a lovely little note and more biscuits. We stay in alot of premier and this has by far been the best. We will be returning!

Met with Fay at the desk. Nothing less than spectacular. What an amazing person she is. So helpful. I wish every premier in has a Fay. She was so pleasant and polite. I needed a charger for my phone and it was right there for me from a box she had underneath her seat.