Επισκέπτης Χρήστης
14 Μάιος 2024
On arrival at the hotel we were greeted warmly and made to feel right at home. The hotel is inclusive, we are both disabled but found it easy to get about and use the facilties. There are lifts and ramps discreetly blended into the layout, without imposing on the aesthetics. The hotel is excellent for pet owners who can bring their dogs with them and enjoy the restaurant without needing to mix with other guests who may not appreciate this. Those who smoke can do so away from indoor areas and non smokers without feeling ostracised. There are plenty of facilities such as gym, sauna, play area, indoor and outdoor pools as well various private dining/meeting rooms. We did not use any of the facilties as mentioned but enjoyed the delicious and reasonably priced food and drinks the restaurant offered. The weather was fantastic and we enjoyed company on the patio area in the restaurant and even on the 'Brockenhurst beach' a few yards away. If outside when it cools down there are heaters and even blankets to allow guests to continue enjoying the environment. The food and drinks were excellent and we were ably looked after by Samantha in the afternoon and later Adam helped us with the menu offering advice and an excellent helpful and friendly service. Breakfast was a choice of continental or cooked breakfast buffet but we could have ordered off the extensive breakfast menu. Thanks everyone at Balmer lawn, we look forward to coming back
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