Danielle
16 Δεκέμβριος 2023
The room hadn't been cleaned very well as my 3 yr old kept on finding red feathers from a previous guest's feather boa under the beds.
The gym was getting refurbished when we stayed at the hotel. Unfortunately we were only informed of this 24 hours before. As active people we were disappointed as the alternative equipment was sp**** and in a very hot room overlooked by the reception area - not a great experience. We did complain about this and received a small discount on a breakfast one morning. The breakfast was pretty good with lots of choice.
The pool area was good although we hadn't seen that under 5's couldn't swim until 9am so we had a very disappointed toddler at 7am. Thankfully we could entertain him with the discounted breakfast.
Service was good at the reception and at beeakfast. We only used the evening bar to get some milk for the toddler, which the staff happily provided which was very appreciated.
The location is good, right near the motorway and just outside of Preston along a leafy road. Parking was easy but understandably busy on the weekend.
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