During our recent stay we were captivated by the beauty and well-maintained appearance of the property. However, our overall experience was marred by several shortcomings, particularly in terms of amenities and service.
One of the major drawbacks of the hotel is the challenging contour of the land it is built upon. Getting between different areas within the property proved to be quite difficult, and we were forced to rely heavily on the shuttle service provided. Sadly, this inconvenience was amplified when we discovered that our villa was nearly a mile away from the main market building, making it an arduous walk, especially for our elderly parents who were unable to make the journey.
Furthermore, the free shuttle ride to the sister properties was consistently full, severely limiting our options for exploring the surroundings without incurring additional expenses. Considering the price we paid for our stay, we expected better availability and reliability for such services.
The pools on the property were disappointingly small, and to make matters worse, they were kept at a chilly temperature. This prevented children and even adults from enjoying a refreshing swim. Additionally, the beach adjacent to the hotel was not suitable for swimming, denying us the opportunity to indulge in a beachside experience altogether.
The quality of the food at the hotel's restaurants was mediocre standard.
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