Protur Bonamar Hotel - Adults Only

Room was very nice with a lovely view from the balcony. Bed was comfortable but the pillows are a strange size and it did take some getting used to. Breakfasts are amazing with plenty of choice. At dinner, some of the main course choices could have been hotter!! Natalie our entertainments manager was lovely, friendly and very hard working, a real asset to the hotel.

Just returned from our second visit to the Bonamar, and the first since the pandemic. First, the positives: The hotel is in a great location and the staff are very friendly and helpful. However, since our last visit we noticed a definite decline in quality. Lots of niggly things that a 4* hotel really should be on top of. The double glazing in one of our patio windows was shot and the window was misted over. Surely this should have been replaced during the winter closure? Someone had also snapped off the window catch meaning we had to use the end of a teaspoon to push the catch to open the window. We had problems with the water flow – the shower ran cold in all of the rooms on our floor one evening, and we regularly had issues with it just trickling out of the shower head rather than flowing. Our sheets also weren’t changed as often as was promised. The main staircase has a coffee coloured carpet on it, which looks worn and dirty and not befitting of a 4* hotel. It only appeared to get vacuumed once a week too, and was often covered in bits of cotton, glitter etc. The Dining Room was very hit and miss. A lot of the produce is of poorer quality than before, presumably to save money, and despite dressing up the evening dinner dishes with fancy names, most of the food was fairly bland. Cornflakes/Special K, pretty much a staple one would think, only appeared for breakfast every day or so, not every day. There are two coffee machines in the Dining Room and when we arrived, one of them was out of order so everyone used the other. A few days later that too broke down and the staff were rushing about getting tiny kettles that would hold about 2 cups of water, to try and provide hot water for drinks. They then fixed the first machine that was originally out of order, but left the one that had later broken down out of order. The safe and fridge are both extra charges to hire, which in a 4* hotel should not be the case. Along with the “Hotel Tax” you are now obliged to pay, it puts quite an additional sum onto your holiday cost. We used the indoor pool a few days into our holiday but, when we went down a few days later, to use it again, we found the door locked. On asking at reception if it was open, we were told that “The indoor pool is closed in June”. Having already used it “in June” we were somewhat bemused. Surely if the hotel is open for business then ALL of it should be open? We couldn’t think of a logical reason for it to be closed, unless it’s because they don’t want to have to be bothered to clean it. My husband also went to use some of the gym equipment, to find that that too is in need of some TLC. Pedal straps broken on the exercise bike, the running machine not functioning because the key appeared to have been taken off the string attaching it to the machine, and all of the equipment sounded like it needed a good dose of oil as it all squeaked and groaned. Even though the “rules” sheet you are given when you arrive,

Enjoyed our second stay at this lovely hotel. Location is superb - right on beachfront. All staff very friendly & efficient- warm welcome at reception. Bar staff - Manu, Miguel, Jose, Jackie & Abdullah all very nice. Room always cleaned to a high standard. Rooms also very quiet so always got a good nights sleep. Evening entertainment really good. Daytime activities run by Natalie are great - she is the star of the show. Works so hard to make everyone’s stay an enjoyable experience. We joined in her daytime activities which were always fun & bingo at night was a fun experience too! Restaurant nice - we had a table on the outside terrace which was lovely. Would highly recommend this hotel & can’t wait to return!

We've just returned from our third visit to the Bonamar and wouldn't want to stay anywhere else when visiting Majorca. The hotel immediately presents well as it's always spotless. The staff from reception onwards are, without exception, friendly and helpful. Accommodation is comfortable and you'll always find something you'll like in the dinner choices. There's entertainment every evening which has always been excellent. Lastly, but not least, is the lovely force of nature who is entertainment manager Natalie, organising the daytime activities and evening entertainment and generally putting a smile on everyone's face. We can't wait to be back. Sue and Jeff (with a "J.")

The staff are all very friendly. When we checked in, Victoria was on her own but dealt with everything in a professional manner. Happy bar staff and Natalie was a bundle of joy around the pool and concert area. Food was good but not great. Would definitely return

A lovely Hotel. The staff are so friendly. Big shout our to Victoria on Reception, nothing is too much trouble. Natalie who runs the entertainment on her own. A fantastic person who gets lots of guests to join in. No pressure. Her quirky saying are so popular with guests and evening entertainment. The bar staff are amazing, Manu, Miguel are our favourite. Two sittings for the evening meals. You are allocated a table for your evening meal and that is your evening table for the rest of your stay. Meaning no queuing to get in the restaurant. The food needs to be a little hotter and staff need to be aware when trays are running low so there is no wait for replacement trays. The new Manager seems to be around recently at meal times. So hopefully this gets addressed. 1st time at this Hotel and resort and we will definitely be back. The rooms are clean and tidy. The only drawback is not being able to keep a small light on during the night as the bathroom is glass and situated in the bedroom. The bathroom light illuminates the whole room. The staircase carpet could do with a good clean. As we were on the 1st floor we used the stairs. Lovely roof terrace which is very quiet.

We absolutely loved our stay at this hotel. We were greeted by Jorge when we arrived and he was very friendly. The rooms were extremely clean. All staff are so friendly, especially bar staff, and Natalie the entertainer who always goes out of her way to make you feel welcome and provide lots of activities. We especially enjoyed the daily quiz around the pool. There was no fight for sun loungers on a morning, we went to the pool at around 9.30am every day and there was always plenty of sun loungers. The food was lovely, we liked that on the first day you choose a table and that is your table for your whole stay. Each day in the restaurant there is a different theme, we especially liked the Indian and Mexican nights as they had many different curries, and fajitas on Mexican night. I am a very fussy eater and there was always something for me. Rooms were cleaned everyday to a good standard. Only negative I would say is if you have lots of clothes like me there isn’t much storage space but we made it work. Amazing hotel would recommend to everyone!

Fantastic stay! We came last year and this year didn’t disappoint at all! Which is great as I brought my husband along with this time! The bar staff and restaurant staff are so friendly, lovely and accommodating for anything you need If you want to relax and have peace on your holiday then this is where I would recommend! Natalie makes you smile and laugh everyday with her sense of humour and always being up for a laugh! The games around the pool are so much fun and there is something for everyone! Absolutely love it and all the guests are normally people who have returned to holiday here again which is a great sign! Fantastic holiday and I will be going back in the future for sure! The night entertainment is fantastic also! I felt safe and well looked after! Love it here! Feels like a second home!

If you want great hotel on the sea front which has abundance of sunbeds and umbrellas, which you can get anytime of the day This is the protur bonamar is the place.. Honest review This hotel has the friendliest staff. In all areas. Great entertainment.with some fabulous talent in the evening. Plus a good balance of games and quizze these run through Natalie who is just adorable a Ray of sunshine. Tiny but a big personality This is our 3rd visit our 1st as a couple the 2nd with our daughters and the 3rd with daughters and the son in laws too. We will return again. We have been to many hotels and this is a firm favourite. It has everything including a personal touch. Not like some of the bigger hotels it's spotless. The food is lovely with a large choice. I had a full lamb shank and mashed potato the other day, beautiful I 100% recommend this hotel