AR Roca Esmeralda & Spa Hotel

Bien situado,personal atento y amable,cena mejorable , desayuno completo,instalaciones limpias habitación un poco antigua y sin vistas, éramos una pareja y nos dieron habitación con dos camas,para una noche estuvo bien

Me asignaron una habitación doble con sala de estar, estuve cómoda y a mis anchas. Sobre la estancia del buffet tal vez ya le hace falta una renovación. Por lo demás, todo correcto.

Lo k no nos gustó es k la cafetería no abre x las mañanas y la cierran a las 12 x la noche

Estuvimos el fin de semana, genial la ubicación y la limpieza del hotel, estupendo en la piscina, y en primera línea, estuvimos tan agusto que suple el que el mobiliario fuera algo viejecito. Volveremos.

Really enjoyed our stay, Christmas and New Year. We were on All Inclusive, room on 1st floor, massive balcony which would be excellent in the summer but only got the sun for an hour or so in December. Room was great, cleaned every day ( including Christmas day) we had to say no to the cleaner on New Year's day (a late one). Food was varied but always something we liked and plenty of it. Invited to Gala night on New Year's eve which was a set meal and some people didn't like some courses but we found fantastic. All the staff, restaurant, bar, reception and cleaners very polite and helpful. I struggle to find anything to complain about unlike some reviewers. Will definitely be going back this year. Thankyou all concerned.

Champagne Cork Barbershop Chorus was so delighted to deal with both Angela and Adrián in the Roca Esmeralda. They were so friendly and accommodating and provided us with a lovely rehearsal room. The staff were friendly and so nice to deal with. Thank you so much.

We enjoyed this solid 3 star hotel. Nice room. maybe a little tired but spotlesd,and huge, with tiled ensuite, full sized fridge, comfy bed and massive balcony with lovely view. We found the food to be very good with plenty of choice, the soups especially were delicious. The best part of this hotel was the staff, especially the lovely smiley Uliana in the restaurant and the very helpful Emamuel in the bar. The only hematite is non All inclusive get table service in the bar AI have to stand and queue. That aside I am happy to recommend this hotel. We enjoyed staying here.

Good hotel located in a lovely town. Housekeeping first class.Staff friendly and helpful except for a few rude waitresses in the dining room who obviously did not approve of female (solo) guests. Sadly because of this I will not be returning.

I will try to cover my points as simply as possible in the hope it might be of help to others. - we went as a family of 4 in Feb 2024 with Jet2. Transfer time was approx 1.25hrs but we were the second stop off in Calpe with no need to go through Benidorm which saved time. - the location of the hotel to the beach is amazing & this is the selling point of the hotel in my opinion - the beach was empty due to the time of year but we got lucky with weather & enjoyed the clean sands & clear water - indoor pool was split into 3 lanes: one for lessons, one for swimmers & one for the hotel residents to use. It was relatively quiet, also nice & warm. Swimming caps are required & can be bought there for 3 euros each - the room itself was incredibly dated. One of the drawers next to the bed had rubbish in it (wrappers, drinks can) so more attention to detail of cleaning would be nice however apart from this the room was clean - room came with a good sized balcony which had a table & chairs, along with a pull out airer / drier - getting to the balcony was difficult with the sofa bed pulled out, there was only squeeze room at the end of the bed to get out the door. - TV shows BBC1 & BBC2 for the British viewers - the bathroom was also very dated but functionable. The shower was over the bath so not great if youre older / unsteady on your feet. - due to the age of the facilities, the showers obviously hadnt been updated to regulation & therefore they are very powerful & hot! Made a nice change in this day & age of energy conservation where showers are normally quite pathetic ＞＜ - the staff overall were friendly & helpful. Not much English is spoken but that to me is nice. A little goes a long way when trying to speak the language of the country youre in! - the first night the entertainment went on until midnight. Sadly our room was literally right above where it was going on. The next day we asked what time the music will be on until that night. We were told 1030pm by one member of staff & then 1130-0000 by another. I explained the issue & we were moved onto the other side of the hotel within 15 minutes. There was no issue with the entertainment music however all we could hear on that side were bins being emptied. I imagine in the summer this will be much more frequent & annoying. - we were AI & there was plenty of choice of food for non picky eaters. The food was plentiful & always hot. If you have picky eaters in your group then maybe consider B&B then venture out to eat locally. - there is a Consum supermarket close by which we found really handy for room supplies at very reasonable prices Overall, basic clean hotel but very tired. Excellent location, good food.