Επισκέπτης Χρήστης
2 Ιούνιος 2024
1st Family Holiday with 4 children 1st and foremost the entertainment us brilliant, the staff, Raymond,Andrea, Santana, Ciccio (there is another girl and I didn't get her name) are fantastic, they remember the kids names, give nicknames to the parents, build a fantastic relationships. Adults and Children's activities provided throughout the day, really opens conversations throughout the hotel, we made so many friends! Evening Entertainment by staff is also amazing, do not know how they find the time for the routines etc but it's really good, adult humour is in there too! It was my sons 6th birthday while away, the canteen staff brought him a cakes and fruit platter which was lovely 😍 5* for the entertainment staff!!!!! The bar staff, day and night are lovely, can have a natter with them, they all work crazy hours and always find time for chit chat whilst serving if you make effort with them 2! Management! My daughter split her chin on our 2nd day, the staff were great, interpreted to the medics who came to sort her and they provided us with information and sterri strips to keep on top of! The management who was there checked in on her in the rest of our holiday to ensure she was OK! Which she was and still enjoyed the holiday regardless of her injury! Food. I found the food to be great, loads of choice, meats, fish. veg, rice, pasta, fruit etc! The kids loved the hotdogs and burgers for snacks and unlimited ice cream! I have 2 celiac children, which was a little hard as at 1st I had 2 second guess what was OK, I did ask reception for ingredients list but didn't get this! However when I asked a staff member in the morning they did bring a plate of schar, bread, biscuits, cornflakes and muffin, I ended up taking a best guest at the buffet, with meats and rice. Hotel The hotel is really clean, they keep into of this well, toilets regularly cleaned. Hint, there aren't only 2 by the canteen, they are also by the top pool and the downstairs spa! The horizontal rails on the balcony did worry me with having kids but they are on a slant, I did just keep my eye on kids for climbing anyway though. Also the top terrace has plant pots next to the balcony area, 1 of my kids went to stand on and I quickly told them no, if staff take anything from this I'd say move them from the balcony edge! Local travel! You can get reception to order a taxi for €5 to magaluf, however we walked the approx 20 mins a few times just to have a wander! It wasn't hard to find if you use the steps next to the hotel opposite this hotel across the beach (takes a while if you go from reception) All in all we had the best time and left wishing we was there longer! The staff really made our holiday amazing... I'd definitely recommend this holiday!! XXXX
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