Grande Rockies Resort-Bellstar Hotels & Resorts

체크인할 떄 활기차고 너무 친절하십니다 굿굿 방도 화장실도 넓고 깨끗했어요 :) 특히 화장실 샤워기가 있어 좋았습니다 ~!!

酒店地處Canmore核心地帶，離超市和鎮中心的小店也很近；酒店游泳池很贊，家裡小朋友非常喜歡；車位在酒店樓下，很方便；酒店員工很友善，有問題第一時間幫你解決，下次來還會入住這裏。

We booked 2 rooms, they were very different but side by side which was good. They both were dirty: the showers had other peoples hair, dirt and grim all over them! Especially in any corner. The beds were crooked and you could see the box springs were torn. Needed more soft pillows for in bed, the pillows were so thick you had to put your whole body on them or you would break your neck. The carpeds were so dirty in the main area that the dirt then followed into your rooms (dirt from construction in the annex building and salt/slush from outside). The toilet paper holder is at a horriable level, because your leg just pushes it off the holder like everytime, very annoying. The blinds in the big triangle windows do not keep out the sign and street lights at all, very bright all night. The tile floor is an accident waiting to happen, because everything was so slippery, this was especially true for the pool and when entering your room. The pool was so grimmy and over crowded it was actually gross! The area to get into the pool was so small and hard to get into. This resulted in it being crowded and everything being wet, muddy and salt crystals everywhere. There were not enough chairs for people to put their stuff up off the floor so it doesnt get soaking wet (you have people coming from a different building, you need to have a bigger place for us to put all our stuff.) There was bandaids everywhere and grimmy feeling in every corner.

We stayed in the annex building and found it to be very disappointing. The room was small, the view was another building about 6 feet away, and the walls were all patched up. The pool was great

Late check in and early check out. No change rooms for pool. We stayed and annex and was extremely inconvenient to go to the pool. Staff was unfriendly and unhelpful. Asked for extra robes and towels as we were 4 and they only had 2 in the room. Said they’d bring things to room and never came. We will not be staying here again

The Good: location, mountain view, fireplace in room. The Bad: bed runner had stains. Mattress needs to be replaced - divots (295). Room wasn’t especially soundproof. Annex building inconvenient when room key stopped working and I had to walk to main building.

Rooms smelt like strong air freshener that was trying to hide something. Hotel is very run down. Kids enjoyed the pool

Overall our stay was good. We stayed in the annex building and not sure we would ever again. We would try for the main hotel. The parking was awful. We have an suv and there was next to no parking spots to accommodate that. If you came back after supper there were no spots. The main hotel looked great though.

Fab place, stayed multiple times Indoor/ Outdoor hot tub the best Great pool area Multiple restaurant within 5 minute walk Great for our family, every time,