Ashanti Lodge Backpackers

I am checking in and they are unable to clarify my room rate, date of booking, pre-paid amount, staff generally seems clueless. One hour after paying the balance I m still in reception trying to clarify things instead of visiting Cape Town. The staff is not very patient and leave off on other errands without finishing off a conversation they started. They don't seem to like working here and want to get through the day without stress.

I void for my disabled fiancé paid upfront and they claimed I cancelled the booking leaving my fiancé out on the street with nowhere to go! I was not even allowed to speak to a manager. Horrible service by an arrogant receptionist that could learn some hospitality skills 101 from a first grader

The staffs are great people and always ready to help you out .

Staff are nice but the guests are the worst. Bunch of people disrespectful, make a place very loud and unpleasant. Between digital nomad and workers who wake up early at night and open/close the doors several time. If you want to sleep don't come here 😉

If you are looking for an affordable accommodation in town, this is the place. Very clean and modern communal bathroom. Quiet and centrally located (but away from Long Street!). And there is a special guest who is roaming in the property - The cat from the house - Very friendly!

We stayed in the family room at the guest house (not the lodge). It was very comfortable and nicely furnished. It is ideal for a family of 4. It is very well priced and in a great location on a quiet street.

This was my first EVER stay in a backpackers hostel and believe me I was a little nervous not really knowing what to expect. However, I needn't be at all. My stay at Ashanti was great. My room was perfect, clean and tidy on arrival. The staff (Kyle) was extremely friendly and approachable. He was always on hand to offer advice about the area, the lodge and had some great tips on local places to check out. Ashanti is in a great location. It's around a 45min walk from the V&A Waterfront and only 10 minute walk from Cape Town city centre yet, its far enough away you always get a good night sleep. There are restaurants, coffee shops and and checkers 5 minute walk away. You get great views of table mountain as well. It's 10 minutes in an UBER from Camps Bay and Clifton Beaches. showers and toilets were spotless everyday. My room had a ceiling fan that was much needed in the heat and kept me cool at night. The pool was also nice to cool down and served as a great opportunity to meet other guests. I loved my stay at Ashanti and if this is what backpackers hostels are like, I am all for it. All the others certainly have some big shoes to fill to match the Ashanti. I would like to thank the entire team at Ashanti and a personal thank you to Kyle. I will be back