Επισκέπτης Χρήστης
29 Απρίλιος 2024
The hotel was supposed to be 5 star but was dirty, unhelpful staff, not very safe anyone could just walk in, the breakfast was foul and the room was sub-standard. The hotel is unstaffed most of the time. We had problems with the toilet running constantly, towels that looked like they were for cleaning the floor, mould, broken air con, the list goes on! Five months later, lots of lots of emails and calls and management have still not responded. We left our honeymoon early I could not bear the hotel any longer. We were put into this hotel by another 5 star hotel we had booked that had a fire and were then told it was non-refundable. It was the only one locally with availability which tells you something! We had waited months for this trip and this hotel ruined the whole experience. We asked to have part of the stay refunded so we could leave and have another room and nothing was done. Do not stay here. Everyone was complaining and nobody ate the breakfast near us, every morning someone was complaining it was so so bad!
Μετάφραση