Homewood Suites by Hilton Indianapolis Carmel

Jacuzzi was out of order. The room smelled musty and was not very clean. It was very quiet there and the breakfasts were decent.

家庭套房，可以煮點東西，早餐也很豐盛，每次出差都住這邊；停車也方便，我經常將車停在自己房窗前，周圍也有超市。

Hot tub wasn’t warm at all room was showing signs of wear I didn’t like the gym and the service no complaints.

Front desk staff was incredibly welcoming and friendly. We stayed in a suite on the 2nd floor. It was very nice, and clean! The beds were amazing! If we’re back in Caramel we will definitely stay here again!

Our room needed TLC. The dishwasher wasn’t mounted down and fell over when opening the door, there was limited silverware, we were low on soaps in our bathroom, our drain to our bathroom sink was broken so we had to shove a butter knife in it to prop it open so it would drain

Love staying at this hotel! We were just disappointed that they don't have the social anymore between 5-7 in the evening. It was one of the reasons we chose this hotel since we would be there Christmas night.

It's a very nice hotel with good amenities. The lobby is lovely and the staff are friendly. The room is clean and spacious. The kitchen worked very well for us. Breakfast is wonderful. Surprisingly they even have Asian food there, which I've never seen anywhere else before. Even though the swimming pool could be a little cleaner, the hot tub could be a little warmer, and the bathroom could be a little more spacious, with this price on a weekend, I have no complaints. I normally struggle with bad smells and/or noises from other rooms or AC in hotels, because I'm pretty sensitive to these. However, I have no problem with these issues in this hotel. I highly recommend it.

Awesome having a kitchen with cook-top. We had full Christmas turkey meal and opened presents ❤️

Confirmation email stated check in was from 2-11pm. We arrived at 2:30 and were told check in wasn’t available until 4pm. We left and returned at 4:00. The room still wasn’t ready. I requested that I receive a call when the room was ready. We had a carload of kids and now needed to come up with even more things to kill time. I still hadn’t received a call by 4:50 so I contacted the hotel and was told the room was now ready. Check in went smoothly and we settled in. The room was clean on the surface but there were curly black hairs in one of the bathroom sinks. We checked out the next morning at 11:00. At 11:44 I realized we left an important possession behind and asked if the room had been cleaned yet. The receptionist was very rude and had a poor attitude the entire conversation and said that nothing was turned in and she didn’t see a supervisor so there was nothing that she could do. She took down my number and said she would call if it was turned in. I called back a few minutes later to notify her that my husband was on his way to see if he could locate it. Thankfully the staff had found it and gave it to him when he arrived. He was unaware of my interactions with the staff but had the same perception and even described her as “hateful”. We are planning another upcoming stay but will opt for another hotel in hopes of a friendlier experience.