Quality Inn Carthage

Room was very clean, looked as if it had been recently painted and had relatively new carpet. Fixtures were older, but clean and functional. The only thing that wasn't great was the water pressure. Nonetheless, the water was hot and necessary toiletries were furnished. The bed and bedding were sufficient and the mattress was good and firm. The room we had was on the top floor and very quiet. The heater worked great and was very quiet.

Staff was helpful and friendly. Breakfast options were great with a wide variety of healthy options. Room was very nice. Can't think of anything I would have changed. Lots of places to plug in your devices. Great value for the price.

The room was very clean and well-kept. Everything worked and housekeeping did a great job.

My room toilet did not flush. Checked in late at night and didnt realize it until 2 am. Woke up in a hurry and to leave so i had to call and let them know. The beds are also hard so woke up with back pain. The 2 ladys i did speak to were incredible but the stay was not

I got there the lady said there was no room available for me I had already booked on the website then was kinda rude by speaking over all the guest in front of me there was men in front of me and said mam I have no rooms available after these men. I had drove all the way from Longview a hour and she didn’t call me when I booked the room to tell me she didn’t have a room available

nice hotel; can tell the rooms furniture, bathroom fixtures carpeting have all been update recently. Great hot breakfast eggs, sausage, biscuits and gravy. Had an issue with TV and received assistance quickly. Easy access to highway

Disappointed that there were no Kind rooms available on the ground floor and that there was no elevator and that they us a room farthest from the stairs. Breakfast area was overcrowded and lay out of food locations closeness of tables to serving line was inconvenient for all. Food prep was also slow, some people waited 10 minutes for eggs, juice and waffle mix. The couch had large stains on it.

Maintained even though aging old building. Next to Truck Park/ service facility.

Just not a lot of restaurants nearby