TownePlace Suites Raleigh Cary/Weston Parkway

Approach to hotel is dreary. The entrance and so-called reception lobby area is like a cheap pensione. Elevator is noisy and rickety. Cleaning supplies in hallway. Suite designation is a joke. Place not worth the price and needs a complete update.

This was only an average stay…. I was slightly disappointed because I paid for a single Queen sz room , but it felt as though the bed was a Full sz bed. But overall it was not bad it just wasn’t great like our first time we stayed there while visiting family. The rooms were very clean and the staff was very friendly and courteous. They even worked though and use with our reservation and and it cleared up by check in.

It not a place we would ever booked again, rust on the doors, in needs of update immediately, maybe a one star ?

The hotel is supposedly a “non smoking” hotel. Employees were sitting in a bench just outside the entry smoking when I arrived. My room was old, smelled like stale smoke and had cigarette burns on the bathroom floor. On checkout the employee did not engage at all, did not ask about my stay , etc. while this hotel is 4 mins from my family’s house, I will never stay there again. It was more expensive than newer, nicer hotels per night.

The pricing was great . Better than some other the other hotels i look at in the area. Very good location.

This was our first time staying in a TownPlace Suites and we were pleasantly surprised. The room was comfortable, with lots of space, and the front desk staff were super nice. This hotel seems to cater to tech workers and folk who come in for meetings, etc. They had a pretty decent office desk and chair (for a hotel). You could set up a whole workstation if you needed to.

I have been this hotel last May. It was okay with outdated oven and the pool is closed. I looked for another hotel without the kitchen for few weeks but i can't stand the microwave. So i have to move back to this hotel because it only has a kitchen with oven/stove top on end of June. Then i am surprised that they replaced the old oven to new oven and the pool is finally open. It was wonderful improvements.

The property was very clean and our suite was very spacious. The front desk associates were very welcoming and polite. Checkin and checkout was a breeze and they even had a goodie bag when I arrived. I did not get a chance to mae it to breakfast, but there were several complimentary drink options. However, the pool was out of order at the time of the visit. Sort of greenish color with several leaves, but overall good stay.

I booked a two bedroom suite for me, and my sister. We had our dogs with us. That’s why we booked a two bedroom suite. My dog had an ear infection, and couldn’t stand up straight. So, I wanted her to stay in a room all by herself. So she could rest. I’m glad we got there early. The AC was out completely. The room was 81 degrees. The maintenance guy said that he told them not to book that room because it was broken. They turned around, and tried to put us in a single double bed regular room. No price adjus**ent. No apology. Just, here’s what we have, and it’s a downgrade. The only person who gave a crap was the maintenance guy. After about two hours of back, and forth to rooms. We were all hot. My poor dog was miserable. Going up, and down the elevator was hard for her due to severe vertigo. I booked with **********. They refunded me the money for the room within two days. TownPlace swiped my card for incidentals for $113. That was on the 13th of June. Today is June 24th,and I am still waiting for them to release my money. We never stayed in either room. I went to the front desk to ask for my money back.The guy at the front desk ran and hid. Leaving the cleaning lady to answer my questions. I wasn’t mad. I just wanted to get to the next hotel, and cool off. We were all miserable.This place failed my expectations in every way! I don’t know how they got such good reviews. It was super dirty, oId and outdated. We went to Hampton Inn, and Suites.They never let me down.