Ξενοδοχεία με Bindi Sergardi Winery - Tenuta Mocenni, Castelnuovo Berardenga

A very atmospheric hotel with a cool courtyard, very atmospheric stairs, and unexpected paintings on the walls) From our room you can see the fantastic Tuscan scenery and the wonderful sunset (No. 132). The room itself is very clean and the bathroom is also very clean. The bed was very comfortable and I slept well! The cool ”icon” above the bed, painted on the tiles Breakfast is great (various cuts, fruits, rolls, toast, jam, etc.) + custom-made coffee. This is not in-room coffee and croissant breakfast. The staff responded quickly and answered all questions without any problems. Summary: I would love to return to this hotel

Potentially amazing but very poorly managed! I stayed (I’m still here as I’m writing) for 3 days on a road trip in Italy with the family. The service before coming gave me very high expectations with pre-check-in and a nice brochure of activities to do while we are here. Unfortunately that’s not what happened, here are some of my experiences: 1. We booked 2 prestige rooms but nowhere it states that some rooms are inside the 13th century building and others are in an extension outside the main gate, the beautiful view from the pics you see in the photo gallery are obviously different. So make sure to ask when you book. 2. The day we arrived we went straight to the pools which are great for family with beautiful environment but we first ordered sparkling water and were given plastic bottles without glasses or ice. I ordered a burger which arrived without any topping like salad or sauce , we then realized that the burger was probably for another table. I didn’t care, just thought that waiter couldn’t speak English or was inexperienced but no problem we are on holidays after all. Bear in mind that the burger was something like 25 euro. 3. Breakfast- that was one of the most comical scene, the waiters looked confused, we asked for coffee multiple times after 20 min we get served a full coffee cup of espresso instead of coffee,after trying the fake orange juice from the “fresh orange juice” I asked are real fresh juice which arrived at the end where people asked us twice if we had finished, making us wanting to leave so they could clear the table. There is very little selection of fruits, very average selection of breads and the most crazy thing in a luxury hotel, if you don’t want the commercial scramble eggs you have to pay to get an omelette!!! The service was so poor I decided to cancel our dinner at the hotel not wanting to relive that same experience. 4. The jacuzzi area is closing at 7pm, so today we swam till 6:30pm but when we tried to reach the jacuzzi I was told by a lady that she closed it because she had no one to look after it. You can come back tomorrow. What kind of answer is that? 5. The mini bar & laundry service prices are just ridiculous, I ll upload it here later but from memory it’s like 12 euro to was one underwear. I went to complain to front office following another lady who was doing the same. The table next to us at breakfast were laughing about it as it was so bizarre. The facilities are amazing but at this level of pricing you expect a very different level of service.

When I took the room, I said that I didn't find the order, and I took a long time to get the room. Driving is ok, parking is free and the room is too old. No quilt. Only one can be covered like a sheet. Asked the waiter to give the quilt, and gave two very shabby blankets. . . About 2 kilometers from the city, on the top of the mountain. The price is very poor

The attitude is very enthusiastic and the facilities are four-star standard. It's a bit far from the city center. The key is the meal, which is great. The baked snacks for breakfast are unforgettable. They are not oily or sweet, but they are particularly fragrant. For dinner, I ordered a roast pork knee with plum sauce (a small amount, only half a pork knee, not a large portion like Germany), and I even licked the plate. I ordered a pumpkin leek soup for my mother. She has a bad appetite and feels comfortable after eating it.

We stayed at Alma Domus from two nights from the 20th to the 23th morning, we found our staff very well and gentle, the environments are very clean, excellent and abundant breakfast, sweet and salad, with hot cornets, snacks, The hotel was a place to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to make a good job to