Ανώνυμος χρήστης
31 Οκτώβριος 2023
We had a 5day stay at this hotel with my colleague and first encounter was unpleasant due to the room given to us has no lock and door was extremely noisy when opened causing disturbance to other and picture of room was not the same as offered on the website. However, Kuya Ben and 2 female front reception were kind enough to provide another room for us which is better than the first one which is great.
Pros:
- Location is very convenient as it has a self laundry infront if the hotel, 3 mins walk to jollibee, nearby pharmacies and stores.
- Staff are hospitable and kind.
Cons
- HSKP cleaned our room with a do not disturb sign placed on our door knob. It was a kind gesture but lack of security feels on our side as you can inform guest via call on the mobile if not answering a room call, all our important belongings were there. Nothing were lost tho but as a hotel, courtesy call is a must before going inside and touching guest’s thing inside the room.
- Website photos should be updated as some rooms were not as advertised. Comfort room should have a door cover from the shower area.
- Lack basic amenities unless you ask for it. Towels smells bad. Room has mosquitoes.
Either way, kindness of staff were our compensation and its okay, 3star hotel. Hope they can improve their website, room and implement more strict room policies regarding hskp as security of guests have more impact more than just nice rooms. :)
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