Ξενοδοχεία με Kiani Akti beach, Χανιά

Our stay at Selected Suite was simply perfect! The location is amazing, and the room itself is unbelievable, everything brand new, with stunning design and incredible comfort. The space is large, with a beautiful terrace, a huge shower, and modern detail, the steam room was a big bonus after a long day.  Honestly, the decoration is so impressive I could happily live here. Everything was spotless every single day, it’s honestly one of the cleanest places I’ve ever stayed. I felt so comfortable that I never wanted to leave. The team even prepared a wonderful birthday surprise for my partner, which made our stay extra special. Parking was very easy, the reception is available at all times and always helpful, and the cleaning ladies are just fantastic, smiling, kind, and doing an excellent job. A very special thank you to Ayu, who was absolutely adorable and made our stay unforgettable with her kindness and warmth. I recommend this place 100%! I cannot wait to come back. Honestly, I couldn’t find a single thing to improve everything was truly perfect.

Absolutely stunning place in a perfect location just a short stroll along the sea front to the historic old town of Chania and the Venetian Harbour. In the other direction an even shorter stroll to the harbour and Nea Chora beach - which has a ton of bars shops and restaurants. Property is directly on the seafront in a real tranquil location - with a beautiful pool and incredible sea views everywhere you stood. The staff were fantastic and even contacted me on WhatsApp prior to my stay to arrange my check in. Had my room ready early - which was fabulous. I was incredibly lucky to have a suite with a hot tub right on the sea front - beautifully decorated, fresh, clean and the views from the balcony were incredible. I believe breakfast is included for all guests, which was lovely with a wide variety of hot and cold food drinks and pastries. The only criticism is of myself that I didn’t stay longer. I would come back in a heartbeat!

The location of the hotel is definitely very good and a plus point. We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely. The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said ”we didn't know” and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel. I can really only give this hotel 3/5 stars overall.

Reception staff were super friendly and helpful. Room was good, we got a free upgrade, which moved us to another one of their other hotels (Corissia Princess Hotel) which was nice. Housekeeping could have been more thorough, we left the towels on the bathroom floor and they were not replaced. They also did not replenish tea bags. However reception is quick to rectify. Hot water went out one of the days which was annoying but maintenance was quick to fix it. Pools, beach chairs, private beach area looked great, however we did not get the chance to use them as the weather was not great and the indoor pool closed around 7pm. Breakfast was good and the location was nice (not connected to hotel)

The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach. Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too. Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good. Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤 A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu… Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar… Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk. My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street. I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️ I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒 I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price. Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!

For sure is one of the best hostels I’ve ever been. Spacious, clean, well organised, amazingly decorated. However, one thing could be improved: assembling some shelves/niches beside beds. It’s annoying dropping my phone or anything through the gap between bed wall. Highly recommended!

I stayed here with my mom for one night, and we were both very impressed. The value for money was excellent, and the room actually exceeded my expectations—it looked even better in real life than in the photos. We had a beautiful view from the window, and the location was perfect: quiet, yet only a two-minute walk to the beach. Same for bus stop to Chania. The staff were extremely friendly, polite, and helpful, which made us feel very welcome. The room was spotless, as was the bathroom, and it was equipped with everything we needed. It felt more like a small apartment, complete with a kitchen and a spacious balcony where we really enjoyed spending time. We liked it so much that we even wanted to extend our stay, but unfortunately the rooms were already fully booked for our dates. Overall, a wonderful experience and a place I would definitely recommend.

We stayed here with my mom for one night, and we were absolutely delighted with this hotel. From the moment we arrived, we knew it was special. The location is perfect—set in a peaceful village, just a one-minute walk to a wide, spacious beach with easy access to the water. The room was spotless, freshly renovated, and even smelled pleasant. We had a large balcony with a table, and everything was so clean that when we wiped the table, there wasn’t even a trace of dust. The attention to detail in the cleaning was truly impressive. The owner was wonderful to meet—so kind, welcoming, and generous. He treated us to fresh fruit and shared many helpful tips about the area, making our stay feel extra personal and warm. Breakfast was another highlight: homemade, delicious, and prepared with so much care. This hotel completely won us over—the location, the atmosphere, the hospitality, everything was perfect. We already dream of coming back and staying longer.

Today, I have landed back home after spending amazing week at this family-run hotel. I can definitely tell you that it was one of the best holidays I have ever had, filled with nice people and great Greek weather. The hotel is located very conveniently, you have a lot of shops and restaurants nearby. Lidl is just 5-7 min walk. Next to the hotel there was a great coffee shop- Move on. Next to the hotel there is a bus stop which will take you to Chania city centre for a nice promenade and a delicious dinner. Hotel itself is of an apartment style with amazing pool which was always well-maintained and clean. Every day the girls made sure that our room is clean and we have new towels, and they were making quite impressive compositions from flowers and towels😁 The manager of the hotel was extremely friendly and always dealt efficiently with any requests we had. Breakfast was delicious and overall our stay was extremely enjoyable. Definitely visit this hotel to feel the amazing Greek hospitality.

The hotel is very good, the environment is beautiful, it has its own beach, lying on the beach and listening to the sea, and the waiter gives water, it is really pleasant. The service is also good. Seeing that we are staying for four people, an extra bed was given, and a quilt was spread on the tatami, which is very thoughtful.