Older hotel in a GREAT LOCATION. Service was great, but the HVAC system is terrible. Our room was 70° when we walked in. We turned it down to 68° before bed, only to notice that the thermostat was actually set at 89°. We did set it to 68°, but when we woke up in the morning, the temperature had dropped to 62°. The front desk sent maintenance to take a look at it while we were out for the day. We asked to have it set at 68°. When we returned that evening, it was set at 72°, but it was 77° in our room. Maintenance was sent back up to take a look. He made some adjus**ents, but it was still having issues. We asked to switch rooms, which we did, but we had the same issue. Finally got the temperature to stay around 68° by setting the thermostat to 78°. We also had the fan set to go on and off automatically, but it ran the entire time, which made it feel even colder than what the thermostat said. I also noticed others complaining of the HVAC issues. It may work better when just using the A/C, but it was frustrating trying to get some heat on some cold days in Charleston.
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