Ξενοδοχεία με The Guild, Charlottetown

We are two seniors ( one with significant mobility issues) and could have used more support with our luggage. There were three gentleman on the front desk and were not busy with guests at the time of our arrival or departure. Instead busy chit chatting among themselves. One evening we tried to contact the front desk, room services etc. and each number reported the mailbox as full. Concerning if there was an emergency. We did manage to contact front desk when we used our own cell phones and called the number for booking reservations. The tv also did not work on our last 2 days. The staff however were prompt and tried to repair the tv but were unable to do so .

I stayed with friends at the Harris House, that is part of The Great George. Let me start by saying that just based on staying at the Harris House, I am very confused how this is a 5 star hotel. It is just a run down house, that they added temporary A/C units to. I would rate the rooms/overall house condition 1 to 2 stars. They really should renovate the entire place. The toilet was already broken when we checked in. It took them over 2.5 days to finally put a temporary fix on the toilet. So for 2.5 days, every time we flushed the toilet, we had to reach into the bowl to manually close the valve and that toilet tank was disgusting to look at and reach into. The wifi barely works in the 3 upstairs bedrooms (constantly disconnects), and the kitchen really only comes with plates and cups, and not really anything to cook with. When we ran out of toilet paper, it took more than 4 hours for somebody to show up with toilet paper. Imagine if we actually ran out while on the toilet!!! Oh and the only phone in the house could never connect to the front desk. It normally wouldn't be a problem except for that I am traveling internationally and only purchased an esim...so every time I needed something, I needed to walk to the main hotel building. Even after informing multiple people about the broken phone, it was never fixed during my 3 night stay. After complaining many times about the various issues, Management came up with solutions that we weren't happy about. Overall, I wouldn't recommend this hotel. There are significantly cheaper accommodations in Charlottetown with better breakfast and better service. Also, if you have trouble with stairs, DO NOT book this house. The stairs are super small and I could see people injuring themselves on them.

My husband and I recently got married at the Rodd Charlottetown, and we loved our experience! The staff were incredibly kind and accommodating, going above and beyond to ensure the day went smoothly and all of our needs were met. The price for the services rendered was very reasonable, and the food was absolutely incredible. They helped make the day truly memorable!

Breakfast is not self-service, there are fried eggs, beef, and generally, not Chinese taste. There is a parking lot but there is a charge. There are many hotels not far from the hotel, and the Lobster Hotel is also nearby.

We liked that no children are allowed. But the type of customer are young adult who acts worst than children. All of them are drunk and loud, banging on eachother's room door talking loud. We think this hotel is made for the people who wants to party and crash. There's no tv, refrigerator, microwave in the room. Only a bed and bathroom. It was clean.

Much better than expected, low expectations, but the service is pretty good, the room and bathroom are newly renovated

It is a great hotel, warm and romantic, clean and safe, especially the breakfast is very exquisite. I think it is the highest hotel in Canada I have ever stayed in.

The hotel is great! The room was very clean, didn't buy breakfast, went to the Chinese Consulate for more than 10 minutes, it was very convenient, I will stay here next time, the service is very good.

Clean and convenient, the configuration is real. Disadvantages are no elevator.

There are a lot of parking spaces. There are two doors in the hotel room which are very convenient for taking in the car. Although there is no toothpaste and toothbrush, others have shampoo and hair care skin care, a good hotel.