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The service at Chengde Summer Resort Hotel is considerate, attentive and sincere. Travel tips will be sent to tourists before they arrive, including the driving conditions of attractions, shopping malls and restaurants near the hotel, so that tourists can predict before they arrive. The hotel is very neat, clean and has friendly service. The rooms are large and comfortable. The waitress cleaned carefully and wrote small notes to be more gentle. Everything is memorable. I’ll come to Chengde next time.

I don’t need to say anything else. Come to Chengde and live in Changcheng. This location is very close to Chengde’s popular attractions. From facilities to services, everything is up to standard. Even the security guards responsible for parking at the door are doing their jobs. Except for the restaurant’s food, which is a bit shabby, nothing else is good. pick

Service 🔅: I am so satisfied. As a student taking exams, what I need most is to be able to eat hot meals directly after taking exams in the morning to save time. After communication, the sister in the guest room will heat up the meals on time and leave them at the door. No matter what time in the morning, I call the front desk to request hot meals. With a bored tone, the guest room always provides service with a smile and will help with directions. Convenience🔅: There is a shopping mall about 100 meters away from the hotel. It is also within 500 meters from the Summer Resort. There are also multiple bus stations, which can fully meet the needs of travel, accommodation, eating, shopping, tourism, etc. Guest room 🔅: Slippers are wrapped in disinfection bags. Bath towels are also provided, which gives people a very reassuring feeling. It will not make people wonder whether they have been cleaned. The room is also very warm. The heating is adjusted according to the time. It can be hot at night and the hot water kettle can be boiled normally during the day. It is very fast and can fully meet the needs of burning at any time. Others🔅: Because this hotel is mainly for tourists, the decoration style is also different from other hotels. I saw in the hotel introduction that it can receive foreign guests bilingually. I have not experienced this. I will choose this hotel again if necessary

The location of the hotel is very suitable for wandering around. It is close to the Summer Resort (between Lizhengmen and Dehuimen). It is a courtyard style, with two entrances from the front and back, plus side rooms on both sides and several small houses similar to yurts. In the courtyard, begonias and other flowers and trees are in full bloom, with gray tiles and red walls, and the design is exquisite. There are tables and chairs in the courtyard in front of the room. If the weather is nice, you can drink tea or order takeout. It is very comfortable. Breakfast is served in the in-house kitchen restaurant, which is clean. There are not many varieties of food but the taste is comfortable. The kitchen lady is very enthusiastic (the bean buns made with self-made bean paste and the self-ground soy milk are both very good). It's great to come here during off-peak times. If you drive, navigate to the underground parking lot of the Mountain Resort (maximum charge is RMB 50 per day). You can park your car in Area C. There is a staircase for pedestrians to go up and down, which is closest to the B&B (100 meters).

From the name of the hotel, it can be seen that the hotel has been a few years old. It is an old 4-star hotel. It should have been a place where cadres stayed. It is large in scale. It integrates dining and accommodation. The restaurant is large and has several floors. We used dinner there. The taste and price are OK; The hotel is strategically located on Wulie Road, opposite the road is the Wulie River, surrounded by large streets, dining and shopping malls; the hotel facilities are indeed old, but they are maintained better, from the lobby to the corridor to the room, the facilities are old but still can see the luxury atmosphere at the time; The bedding was very clean, the lighting was controlled on the bedside table like a landline thing, I also looked for it for a long time; The hair dryer is indeed like what is said on the Internet. You need to take the whole seat to plug in. The bathroom does not separate dry and wet. The shower can stand in the bathtub. This is not convenient for the elderly. In addition, the bathroom floor leaks slowly. After the shower, there is a little water. The hotel staff is still very formal, and the reception is in standardized language. Overall, it is still great value for money!

The hotel is opposite the performance of the Kangxi Grand Ceremony. The front desk service is very friendly. There is an indoor swimming pool, a gym, and an underground garage. The breakfast is also very rich. There is a small bridge with a greenhouse next to the restaurant, and there is a fitness trail behind the hotel. Yuanbao Street is opposite the hotel. It is a good place to eat and walk with the baby. You can drink and eat skewers at night. Great value for money.

The first time I stayed at Atour, I didn’t expect it to be in Chengde. The room design is novel and chic, the color is fresh and elegant, the bed is very comfortable, the tea set is special, very beautiful, there is an atmosphere, drinking tea in the morning, eating fruit, looking at the window. The Bangyu Mountain is very pleasant. The hotel is located in the city. Opposite is a shopping center, there are many supermarket coffee shops, very close to the Mountain Resort, very close to the old Sanyang soup we are going to, 10 minutes walk, the hotel has free parking 🅿️, the front desk lady is warm, breakfast is good, clean, this experience feels very good, Next time you are ready to stay at Atour Hotel!

Very satisfied with staying in Ziyu for two nights! It is because of the good service, decisively stayed for another night! The hotel has complete supporting facilities. Easy parking. The room is clean and hygienic! Comfortable bedding! Wang Jiahui, the lobby manager of the hotel, was really attentive. I could feel that she treated the guests very carefully, from the early care and greetings before arriving at the store, and the butler service during the stay. Get up early to have breakfast, the restaurant is closed. After contacting Manager Wang, she also specially helped buy buns and porridge. It makes people feel very warm. Knowing that I am a Shanxi person who loves jealousy. Also very careful with vinegar! The service is great! The service attitude is amiable and standardized, and she feels like she treats guests like friends and family. . In short, I think it's great from the environment to the price and the service! Extremely excellent! I hope everyone can visit this hotel and feel their attentive service!

I am still very satisfied with the hotel's environment and services. The hotel is an above-ground parking lot. The overall facilities and equipment of the hotel are very comprehensive. Dining in the hotel is convenient and the breakfast tastes very good.

During this trip to Chengde, I stayed at the Shenghua Hotel for 2 days (August 19-20). I booked a single room on Ctrip.com. The hotel upgraded me to a king bed (1002) on the first day. There was construction work downstairs at night and the noise made me unable to sleep. I didn't get a good night's rest. The next day, I asked to change rooms to a single room. This single room (604) is different from the room photos seen online. The TV channels are inconsistent with the room channel guide, some channels cannot be seen, and the waf signal is unstable. The room phone couldn't be reached. At about 7 o'clock this morning, I needed to draw paper and the room phone could not reach the service desk. I had no choice but to contact the hotel through Ctrip.com and was told to use 2271188 to contact the hotel. As a result, the call could not be reached at all. I called Ctrip 4 times and asked Ctrip to contact the hotel and ask them to deliver tissue paper to room 604. After a while, the robot came, but the robot crashed and could not get the tissue paper. I contacted again and asked the waiter to come, but the waiter did not come. In the end, I had to go downstairs, go to the service desk, and ask them to deliver the paper. Just such a problem, does it need to be so troublesome? Can it be solved? This is the story of me, an old man, asking for a pack of tissue paper. I hope the hotel manager will be patient and take a look. I can only give a low rating.