Galaxy Minyoun Chengdu Hotel

Hotel upgraded my booking to room with river view. Nearest eateries are more than 500 m away.

Thanks to Lydia for the good service. And the helpful staff at the breakfast room Great pool and nice gym Comfortable bed

Exceptional location, desk service and clearness. Very nice Japanese restaurant on 2nd floor

There are guests smoking in women toilet at 1st floor for so many times… but this hotel have a great breakfast… real nice

Nice rooms, comfortable beds, good breakfast, friendly staff and the location in the center of Chengdu is good. The swimming pool was not comfortable. Very cold and no nice decoration.

Hello fellow travelers! I recently stayed at a hotel in the city center and wanted to share my experience, which had a mix of positives and negatives. Initially, the hotel had a pleasing appearance, but unfortunately, the overall service and cleanliness left much to be desired. Upon arrival, I encountered a chaotic scene at the front desk, with a lot of noise and commotion. This continued during the check-in process, which was quite bothersome. Once I entered the room, I noticed a pleasant view, but my disappointment grew when I realized that the room wasn’t adequately cleaned. To make matters worse, I discovered that the toilet paper roll provided was clearly used and not new. This was completely unacceptable and a clear violation of cleanliness standards. Furthermore, I encountered issues with the shower head. It didn’t function properly. In addition, the shower head and fixtures were covered in limescale, indicating a lack of maintenance and attention to detail. To add to the list of disappointments, the scale provided in the room for weight measurement was non-functional. This was an inconvenience, especially for those who rely on accurate weight measurement during their travels. I believe it’s crucial for hotels to prioritize cleanliness, maintenance, and guest satisfaction. Discovering a used toilet paper roll, encountering a faulty shower head, and experiencing a non-functional scale were major letdowns. On a more positive note, the hotel’s breakfast was average, nothing exceptional. Since I’ll be staying in Chengdu for two more days, I decided to switch to another hotel. Regrettably, I won’t be considering this hotel for future stays. I hope this feedback will serve as an opportunity for the hotel to address these issues and improve their overall service, cleanliness, maintenance, and attention to detail. As travelers, it’s important for us to share our experiences to encourage better practices in the industry. Wishing you all safe and pleasant travels! #FALtravel