Επισκέπτης Χρήστης
16 Σεπτέμβριος 2023
t was the dirtiest hotel I have ever seen. There were blood stains on the pillow and snot and hair in the sink. Check-in hours were at 14:00, when I wrote them via Booking site that I would be there around 8:00 am in the morning, they told me that I would have to pay an extra 1600 INR, which I accepted. When I went to the hotel very tired after a 24-hour connecting flight, the room was not ready. I paid the fee including extra because of early check-in. They made me wait for a while, then gave me a dirty room. I immediately went down and explained the situation. They said they would clean the room. I was very tired, I spread my jacket on the couch, sat down and slept for a while. When I woke up, I walked around. It wasn't like it could happen. It was sickening. I asked for a room change. They agreed and showed me other rooms. They were all dirtier than each other. On Sunday, I started to cry with the helplessness of being in hotel with snotty sink in a foreign country. I asked them to cancel my reservation. At that time, I looked for other hotels through booking. I called the booking office and reported the situation. They talked to the hotel and agreed not to make any deductions from the fee I paid. I paid 29700 INR, but the hotel kept 5400 INR. even they told they will pay back all to Booking ajent. Even though I left 2- hour before hotel’s check-in time. After leaving the hotel, I visited other hotels for 2 hours to find a place. I was very tired, I was in a foreign country. It was a great despair. I never recommend this hotel. Even writing this made me feel nauseous. If you go to India, be sure to stay in internationally known 5-star hotels. Don't even choose one with 4 stars. Raj park was a 4 star hotel. It was disguisting.
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