Disney Hotel New York - the Art of Marvel

We enjoyed it a lot. There was not enough time to explore both the parks and everything the hotel had to offer. Fantastic view of the fireworks

Hotel was decent, service and communication between staff was not great. Room was not cleaned at the time we agreed with the hotel.

Amazing staff couldn’t do enough to help and amazing hotel. Themed all the way through something different to look at depending where you are

This hotel is very suitable for people who like heroic movies. Everything was very good. My son celebrated his birthday in the restaurant on the first floor and enjoyed eating birthday cake among everyone's blessings. I personally love Iron Man soap and took a few bars away!

I love it! It was defenitely worth the money. The beds were nice and big and comfortable. The rooms were quiet enough. And it was walkable to the disney parks.

The magic of Disney was quickly taken away when I was asked to open the trunk of car upon arrival. Then there is zero magic or excitement to walk in to a hotel when pushed through a metal detector every time you walk in. Perhaps putting some magic in the arrival like Disney World hotels.

All in all a solid hotel, but we honestly expected a little more quality for the price tag. Our showers weren’t working well, the room, although being freshly renivated 2 years ago already showed heavy wear and tear (wallpapers, bathroom, overall cleanliness) It was a great stay, but we will probably stay in another Disney Hotel next time woth a better price/quality ratio than this one. We can therefore not fully recommend to stay here unless you absolutely want to experience the Marvel decor, which after all makes the charme of this hotel.

This was out first visit to Disneyland Paris and my expectations were high, especially for the latest updated hotel. Pros: -Loved the artwork that was everywhere -Skyline bar was very cool with a great hangout vibe -Loved being within walking distance of parks and restaurants/shopping -Cast members at concierge, room service, Manhatten, and Skyline Bar were great -Manhatten room was great from a**osphere, food, and service -Unique Marvel soundtrack Cons -Check-in was a disaster, there was an error with the booking and the cast member a "too bad for you, deal with it" attitude, not great for a 1k per night room. They also needed to charge us extra (only a few euros) and their machine was broken, instead of telling us that they made us think it was our card, then asked for cash, then gave us the wrong change that we caught ourselves. Just messy and not pleasant, and I expected more. -No one could tell us what we had for food packages or tickets. We had different setups for two guests and could only get it resolved by physically going to concierge. -Nothing stays open late in the hotel. At 10pm everyone is trying to get into the skyline bar because nothing else is available. -Room was not clean. The coffee maker was stuck to the counter with some sticky coffee mess, candy was on the floor, and things were not setup (i.e. phone). -Housekeeping were often in the hallways talking really loud and seem unbothered seeing any guests walking by Unfortunately, I woudn't stay again

The beds were super comfortable and the showers were great. Plus you can’t beat the location.