Premier Inn Chichester South (Gate Leisure Park)

The hotel was a great location in a leisure park, easy to get to, good parking and great food outlets and cinema and bowling right nearby. This was so useful for us. The hotel was the usual great standard of premier inn and the bed was amazingly comfortable. Hotel was clean and modern and quiet too. We wanted a bigger bed and Alice instantly moved us to a super king room, without question or bother. The room was big and bright and the bed huge and luxurious and very comfortable as always. We were so happy to be welcomed and treated so warmly and so efficiently by Alice regarding this minor issue and by all of the team throughout our short stay (whether when coming in from a day out or providing us with ice for the room). Would definitely recommend and would love to stay again. A great base to explore Chichester nearby.

Clean, tidy, friendly and helpful staff. Made our time there extra special with gifts etc for our 40th wedding anniversary.

The girl on reception was so lovely, I believe she was called Jess. She helped me instantly with my inquiry and was very friendly. I appreciated her help so much, she was so kind and welcoming as well, so thank you very much to Jess for your help :)

Had a wonderful weekend here, was looked after by a very lovely girl named Emma who was always very kind, smiley and happy to help! Alice was also very polite and sweet. The service was exceptional, we ate in the restaurant, the steak and peri peri chicken were delightful. Overall a great stay and great staff

This hotel has seen much better days I’m afraid….it’s grubby inside, my bathroom was awful with yellow stains on the toilet seat underneath 🤢, the air conditioning in the room was useless, the lighting in the room was poor and so on, you get the idea. I have to say that the staff were brilliant, very friendly and helpful, but other than that, this is a hotel to avoid.

Accessible rooms only lowered bath, hopeless for those who cannot stand or walk. Wet rooms required which is standard in most major hotel chains. Breakfast service poor as was the quality of food. No coffee as the coffee machine was on a cleaning cycle for almost 30 minutes. Are we going back, ABSOLUTELY NOT

The food was really good, I opted for the gammon steak and the restaurant was tidy and quiet. Great work from Kelly and Emma serving in the restaurant and bar. Overall would recommend for an affordable, convenient meal if staying or travelling through like myself.

The hotel stay itself was consistent with what I've come to expect from Premier Inn. A clean, tidy room, with a comfy bed, at a decent price. However, breakfast was another matter. Breakfast was chaos. We pre-paid for breakfast when we booked the room. We were told on check-in that the hotel was busy so we should book a table for breakfast. We did, for 9:30. We got there at 9:30, it took until 9:40 to get to the front of the queue, despite there only being two tables to seat in front of us, and us being able to see plenty of seating available. We were told that there was a 15-20 minute wait for cooked breakfasts. We waited, and finally placed our order at 10:00. We heard lots of other people complain that their breakfasts were being brought out incomplete, and that it had taken ages to receive them. Another table was getting up to leave as their breakfast arrived. At 10:45, we walked out, as we still hadn't received our breakfast. I asked the manager for a refund for the breakfasts we'd pre-paid for, and I was told we'd get one, but it could take several weeks as there was a backlog of refund requests! The staff we spoke to were all friendly and we felt were doing their best given the situation, but the breakfast service let the whole stay down. We ended up stopping at a motorway services for breakfast, where we were served immediately, and it was cheaper than Premier Inn's breakfast to boot!

Would recommend to All. Clean. warm and Welcoming. All staff friendly and Very helpful Disabled Room very big it even has a chair in the room plenty of tea and coffee in the room, Big Bed, the Bathroom is big enough to have a scooter in it. Breakfast is the best we have had and there is plenty of it.