Qiandao Lake Novotel

We stayed there in November 2023 and got an upgrade with a nice tub in the room. thank you. It was very nice. The only thing which was special for this room, was that the door to the balcony was not closed tight so cold air cold come in. The breakfast had an good amount of different food and was good. The staff was very nice also the did not speak English, but thats no problem.

Family with mouth to Qiandao Lake travel, play three days to find the Novotel hotel Qiandao Lake, choose this hotel is not wrong, very beautiful swimming pool, and children's playground free play, children play, if not to go back to school are not willing to check out. I will come again next time, thanks to the warm service of the front desk and the beautiful sisters in the room. lt feels like home.

It is a merely 3 years old hotel but everything looks pretty worn. The swimming pool is nice but not as nice as on photos. The kids indoor playground is nice for kids under 5. But for the rest, it is not really worth the 5 star. The room design is rather weird. We booked a superior family room with 1 queen bed and 1 single. The size is okay with a balcony. But there is only 1 chair on the balcony. The toilet is facing the bed directly and the shower as well. There is no any privacy for the guests sharing the room. Even with your own child, you deserve some privacy I suppose. The wash table is right next to the bed which is also weird. The overall design is not well thought to my opinion. The breakfast hall is huge but the quality of the food is disappointing (not the worst but definitely not best for a 5 star). The lady standing in front of the breakfast hall for welcoming the guests is always grumpy. The price is too high for what you get in general. But anyway, the island is way too pricy for what it can offer. Will not return any time soon. And the toilet in our room stinks a little.

Beautiful rooms. The breakfast is sumptuous and there's a lot to choose from. The staff there are friendly and helpful. 特別謝謝微小姐的招待！

Good hotel in good location.

服務：很專業，很貼心 衞生：乾淨整潔 環境：地理位置很好，酒店很漂亮 歷經9小時車程抵達酒店，一路的勞累，辦理入住時被劉秀田經理治癒，快速的幫我辦理入住，並安排服務員幫我們送行李到房間，因帶兩個寶貝，有身高超標，劉經理特別申請了免費送了早餐，很感謝，並及時的解決了我們的各種需求，房間提供了歡迎水果，驚喜的是第二天依舊準備了水果，真的很好的一次入住體驗

五一期間因為臨時決定去的千島湖玩，所以定房很匆忙。到了酒店對之前房型不是太滿意，所以酒店特意帶我看了幾個可以看湖景的房型，並且幫我做了升級。這裏特別感謝酒店大堂劉秀田經理，並且對於我的問題都會第一時間回覆並且給予幫助。酒店每天都會提供新鮮的果盤和飲料，早餐也很豐富。小童樂園也讓孩子玩的很快樂，可惜的是我們去的時候天氣涼，去不了露天游泳池。下次來玩還會選擇這裏入住的。

五一節帶老婆孩子入住兩日，定酒店每次都是研究多天看評價。定了兩晚的旅小熊親子房，房間比想象的更好，乾淨整潔設施新，晚上十一點到的，酒店前台服務很好態度好，服務生把行李送到房間。酒店旁邊就是魚街，就是美食一條街。步行到千島湖中心繁華區域大概兩公里，有超市有美食。我們步行走到千島湖景區也大約兩公里多，直接可以到遊船碼頭比較方便。酒店早餐也很豐富。

訂的親子房，前台小微幫忙升級豪華親子房，一個單人床一個雙人床，可以拼一起。服務很好，第一次見到機器人服務，送水送用品都代勞了。親子房有帳篷，拼圖貼片等等。二層有個800平米的小童樂園，真是性價比超高，推薦過來。旁邊就是魚街，吃飯方便，幾分鐘就到了。贊贊贊