Ανακαλύψτε τη διαμονή σας σε Lustenau

New hotel with a great shower and comfy beds! Loved the motion activated night lights under the nightstands. Very good cocktails at the bar too. Air contitioning too! Which is pretty important once the heat increases outside. The lobby has a comfortable and modern seating area to sit and enjoy a drink or read one of the many magazines available. Close to several restaurants too.

I booked a stay at the Holiday Inn Express in Lustenau, Austria, with the understanding that it was a pet-friendly property. As a responsible pet owner, I made sure to travel with my well-behaved small to medium sized dog. Upon checking in, however, I was taken aback by an unexpected and exorbitant charge of 25€ tagged for my pet. Not only did I perceive this as excessive, but this fee was not transparently communicated during the booking process. The hotel's advertising and website did not mention this additional cost. Furthermore, considering that we found no extra amenities provided for pets to justify such a substantial fee, the charge seemed especially unwarranted and unjust. While the rest of the hotel facilities and services were satisfactory, this unforeseen expense greatly affected our overall experience. The lack of transparency about this charge lessened our trust in the services provided by Holiday Inn Express, Lustenau, strongly influencing our consideration for future stays. We understand and appreciate that hotels may charge for additional services or requirements attendant to hosting pets. But transparency during the booking process about such charges is fundamental to maintaining consumer trust. We were disappointed by this oversight and would recommend that future guests with pets inquire about all possible expenses in advance to avoid any unpleasant surprises at check-in the reception was friendly and of course it was not her fault .

We spent two nights here recently and fell in love with this property. We chose it because it is just a 30-minute drive to Vaduz, Liechtenstein, which we were in the area to explore. We were lucky enough to be upgraded to a room with a balcony and a view. This was the biggest hotel balcony I've ever seen! It was a beautiful room. We ate dinner in the restaurant one night and found the food to be delicious. The portions were large enough that my husband and I wished that we had ordered one entree to share. The staff was friendly and helpful. We walked all around the property to see the spa, pool, meeting area, sauna and more. The bathroom in our room was huge and the shower was terrific after a long day out. It was just a beautiful property, and we would gladly stay here again any time. It was a peaceful two-night stay. Thank you.

Think twice about staying here in this contactless hotel. On arrival, we had a horrible time “ at self-check in” at a panel mounted on a wall next to the garage. The self-check-in completed on the second try without issuing a room card. After calling the phone number for help, somebody off-site, explained how to get a replacement key card from the machine. From then on, it continued downhill. When we located our room, there were just two bath towels and one soap. Again, we called the number, the distant agent told us to go back down to the ground floor and look for a particular room, without providing an exact description of where to find it, supposedly unlocked and stocked with towels. After another phone call we found the room but it didn’t contain more than one hand towel. At that point we asked for our funds to be returned, as the hotel service is unacceptably poor. We were told on the final phone-call that we could not get a refund for the two nights, but are free to leave, and simply relinquish the funds to them, but no refund. We couldn’t find any soap until the second day, so the shower soap bottle has to be volleyed back and forth to the main sink. The place smells of chemicals likely from cheap quality flooring and furnishings and was still fairly dirty. . A small room with vending machines and dirty tables functions as the “bistro”, again, unmanned. Had the description of this “brand” made it clear that there is absolutely no help, nor manager on-site, and no service, we would never have come in the first place, and it isn’t cheap.

We stayed in the hotel for 4 nights in June 2023 to vacation on Lake Constance. Lake Constance can be reached from the hotel in 15 minutes by car. Dornbirn city center is within walking distance. Dornbirn train station is right next door, but that's not a problem. We liked the hotel overall, but it also has some weak points. You can tell that the hotel is very new, everything is very modern and we liked the style. The room was clean, but one day our room cleaning was completely forgotten. We could only change the towels at reception in the evening. But the room was no longer cleaned. We have never experienced this in any other 4-star hotel and it shouldn't happen. Care products such as conditioner and especially tea and coffee were never refilled by the cleaning staff. Unfortunately, we couldn't drink coffee or tea on the last few days and the kettle was therefore useless if you don't have any products for it anymore. Unfortunately, there is no blackout curtain on the window. The curtain was white and did not darken the room. So it was bright as day in the room at 5 a.m. Not so nice if you actually want to sleep in on vacation, and of course that's difficult in a brightly lit room where the sun is shining. Otherwise you would have had a really wonderful night's sleep, as the beds were very comfortable and it was always very quiet. Unfortunately, there is no table in the room. If you want to write something on your tablet or laptop, the only option is the bed. This also means there are no shelves. There is enough cupboard space for clothes, but for everything else you have on a table (tablet, laptop, cell phone, keyboard, etc.) the only option is the floor. The WiFi is extremely fast and worked perfectly. We really liked the wellness area, it was always very quiet and clean. Unfortunately, there are no towels available in the wellness area, so you only have your bathrobe and a single towel for the sauna for the entire stay. It is therefore impossible to shower in the sauna area with a fresh towel, also because there is no shower gel or shampoo in the sauna showers. This should be a given in a 4-star hotel and we know it from other hotels. The hotel promotes sustainability, but unfortunately there are only disposable plastic cups in the rooms and in the wellness area. This is not appropriate for a 4-star hotel and is particularly not sustainable and should be urgently reconsidered. The staff were very friendly throughout, especially the staff at reception and in the restaurant. We mostly ate dinner in the hotel. The menu is very varied and the food was always very good. The food is served by a robot called Wilma, which is really funny, very

There is a supermarket next to it. Very convenient. Pay attention to the time. Closed in 1930, convenient parking. The front desk service is enthusiastic and the breakfast is very good. There are also Chinese restaurants nearby

The positives first! Nice welcome when we arrived. The room was large and even had a walk in closet. I haven't seen that very often in a hotel! Otherwise, a somewhat boring breakfast, and a strange sound coming from the sink made it a little difficult to sleep. We arrived late and left early, otherwise we would have complained and asked for a different room, but we told the reception when we checked out. Clean and nice hotel, but not quite our style.

Stayed 4 nights over Christmas at this Hotel. Staff were excellent as was the whole experience.On Christmas Day they organised a wonderful Christmas dinner with entertainment as part of the package. Whoever was responsible for the cleaning of our room was to be commended , can't go into detail here but it was somebody with a wonderful sense of humour..