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The reception contact (John) was awkward and rude. He raved on saying Trip.com will NEVER get their business again beacause I booked on your App & he couldn't believe the deal along with other rubbish... I wouldnt have him representing any business let alone dealing with people!!!! After all that the stay was actually fabulous 😎😄

We stayed for 7 nights in room 27. It was very clean and perfect for what we needed, with a TV, fridge, kettle, toaster, fresh linen and towels, although the bed was quite uncomfortable. The room itself was a bit dark and dated but we can see the rooms are undergoing an upgrade so I’m sure this one will be done in time. The BBQ was great and always clean, the pool was brilliant and location to everything (including Coles 200m down the road) is perfect! The staff are all friendly and accommodating, and their little dog is gorgeous. If you are looking for awesome coffee we found a tiny caravan across the road at the Miami Caravan Park behind the surf club - amazing brew and lovely ladies!

Such a welcome to our cabin! aircon on which was so appreciated as it was hot and steamy on arrival. Ceiling fan on in main bedroom also. Bed extremely comfy, choice of pillows were tops. Surprise upgrade, totally unexpected as we had not requested it. Thanks to the staff for making our time away all that we could have wanted. So close to shops, restaurants, beach & public transport. Swimming pool well used too.

I thought it was a very convenient hotel. The employees were great. The hotel restaurant is convenient and convenient. An easy-to-use hotel.

WOW what a delightful surprise, it is a fabulous boutique Motel that has been renovated beautifully to a high standard. The room was light and airy with its own fridge, coffee machine, kettle, toaster and microwave. There was also cutlery, crockery and everything we needed to be self sufficient. The bed was comfortable and the shower was fabulous. The grounds were well maintained with an inviting looking pool, they had there own coffee van open each morning on site which was very handy, parking was easy and we got a spot each time we returned to the property. It was in a fabulous location a couple of streets from the beach and there were restaurants within walking distance. Although it is located on the Gold Coast Highway there was very little if any traffic noise. We will definitely stay at this Motel again it was an amazing find and I would highly recommend it to other travellers.

The location was not the best as there was not a lot of shops nearby, anyways the rating was not based on that. The pool area was fantastic and the vibe from the outside overall presented well, produced a good holiday house vibe, inside the apartment is spacious however quite a few letdowns that I picked on during the stay, little things do matter * Furnitures are old and bring down the whole experience of the stay in a so-called 4 star accommodation * No air-conditioning in. Bedrooms, we were lucky this year it wasn't too hot during Christmas, so could live with it. * Pedestrian entrance needs to be improved, I hit my head on the wall light which is fixed too low while trying to dodge the plant grown over the path. * Unpleasant Registration Form, basically ”orders” you to do certain things otherwise threat you with a charge, straight away first impression gone first day when I saw this, see attached photo

Good location motel for families, in front of Gold Coast Highway that close to the bus stop to go to airport or to the boardbeach south, where we can easily hop in to the trem / bus to central (surfer paradise, carvill / cypress ave) or Movie World. The motel have swimming pool and big bed with complete facilities for families (netflix, iron, toaster, microwave, refrigerator, utensils) and also has a 70 model bathroom in very clean condition. Besides hotels they have 24 night owl supermarket and many restourante (italia, japanese, ice cream etc) with 5 mins walk distance to Mermaid beach at the end of the road.

Picked resort solely for the kids aged 3 & 5. Rooms were very outdated and rundown, weren’t that clean. Don’t bother trying to get a good night sleep on the beds as they are terrible and probably have the same mattresses on them from since they opened. Food at the venue was fantastic, drinks overpriced. Staff at restaurant during the day fantastic, night staff not so much. Facilities great for the kids also some pools heated!