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My partner and I had a quick one night stop over following dinner at the Cricketers Arm's pub next door. We both thought the Hotel & room was amazing! Such a nice change from the boring rooms we expect from all hotels. Love the industrial theme! Honestly, it was the most comfortable bed we have ever slept on - I'm still trying to find out what type of mattress is used as we want the same for our bed at home! We really enjoyed the buffet breakfast the next morning - great food, super fresh! Bonus after breakfast was strolling through the Sunday markets at the drive next door. We will definitely be back and have told all our friends about our great stay.

I have nothing against Ibis, having used them many times over the years. This Ibis fits the style perfectly. Small rooms with basic amenities. The usual sign about not letting steam escape the shower. Look, they are clean, have the basics for an overnight stay are generally well maintained, although this one had a few roof leaks, but after the rain we've had, not surprised. Had the usual noise until everyone was asleep. Its multi storey, and there are no lifts, but they do have ground floor rooms. Basic breakfast offering, other meals there are a few fast food places about, or the Leagues Club across the road for something better. It's on a busy road but not much road noise, in my room, but that was at the back, so that's maybe a tip, ask for a back room. All over, ok stay, ok hotel.

Booked this last minute to take advantage of two bonus points offers, but I was a bit hesitant having read the existing reviews. Location was great for all the things I needed to visit nearby, and hotel was easy to find just off the freeway. Missed the driveway initially, but luckily there's another entrance just behind the McDonalds at the roundabout. Plenty of free, unsecured parking. There are street lamps to park under if you want. Automated check-in (and -out) machine was fine. Deserted lobby and only one staff member visible. There are two wings, be aware that the only set of stairs is in one wing and the only guest lift is in the other. Even if you get frustrated waiting for the lift (to come down) avoid taking the nearby fire stairs. Some of the stairwell doors indicate that they are alarmed, and some do do not. If you get stuck in the stairwell, you'll need to phone reception. The lack of staff might mean that it takes a few calls before one is answered. Booked an executive queen room, on level 2. No complaints, clean, spacious and quiet (facing away from the car park and McDs). There was a safe, and also a coffee machine. Bathroom was modern and the shower spacious. The opening window to let in fresh air was a bonus. I'm surprised that hotels that have this don't highlight it on their websites. The air-con control took a bit of figuring out to see whether it was on or off. The kitchenette was handy. Is it for environmental reasons that many hotels no longer have plastic bags in the rubbish bins? I wonder whether it makes it harder for staff to clean them if there is no bag. For in-room dining, there are daily specials and when I stayed there was a discount on some items too. There are plenty of dining options just a close drive away. Overall, a good stay and the generous bonus Accor points were the cherry on top.

Cleanliness is very important to all the hotels and accommodation. because it can cause diseases. Dust comming from the fan and air-conditioning when it's running. I show cockroaches coming through the gaps on the walls. Specially the noise from the doors and air-conditioning need to be replaced. But although I realised this is how we all end it up if we after economy room. Management is very friendly but need more attention of cleanliness and maybe it's time to do renovations. Thanks

Stayed over night before trip to Western Sydney Zoo, 7 minutes away and across the road from Eastern Creek Raceway. Rooms are basic but clean, receptionist was helpful and obliging, made us feel welcome. On site bistro was excellent for dinner, food was delicious and the staff great. Breakfast was a basic buffet but tasty and again staff were really helpful and obliging. On site parking was available at no additional charge, although in open air it was well lit and very close to main entrance. Would definitely stay again.

Room is poorly designed, with the toilet facing the shower glass. Almost too difficult to sit on it...

Love the simplistic yet planned fresh decor of the room. Cool aircon, bright lights, comfortable beds and bedding. Bathrooms were clean and laundry was accessible and great to use. Kitchen full of the cooking essentials. Coffee machine and pods available, a small selection of welcome snacks and water. This apartment is in a brilliant location, just 6 mins drive to Westfield parramatta (an amazing shopping experience). You can access buses, trains and ferry very close-by to this street. We loved our stay. Nights were quiet and you can see Accor stadium from the building. (11 min drive)

The staff went above and beyond to accommodate my friend and I, despite multiple changes to our staying dates. Cameron in particular was extremely welcoming and hospitable. Upon arrival the staff offered to take my friend's suitcase up to our room and when we asked, provided us with a microwave and toaster! Our room was well equipped and very clean. Although the hotel's location appears to be far from the city, we had no problem catching trains to and from the hotel. Even trains with limited stops will stop at Westmead station

Please note the date of this review. The current owners have only been there six months, and they are pleasant and very helpful. Although the information is there, it is not immediately clear that parking is very, very limited and needs to be pre-booked. There is an arrangement with the local Westfield, which left me - an elderly solo female traveller - slogging uphill to return to the hotel on the day before garbage pickup. Very smelly and unpleasant. (Returning downhill after garbage pickup not such a problem!) Room was elegant and spotless. But also unclear from the webpage is that there is no evening meal service, only basic breakfast - with a very nice carrot cake - which left me eating a chocolate bar and chips for the evening meal. No, there doesn't seem to be any nearby cafe. All in all, this should be branded as a Hoilday Inn Express. And, no, a microwave oven doesn't turn a room into a suite. I suggest choosing the other Parramatta Holiday Inn. If I'd realised the problems in advance I'd have cancelled and swapped. It will be interesting to see what the new owners make of it when they've had a bit more time.