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There was a feeling of cleanliness throughout the hotel. I arrived in the morning, so I had my luggage checked in, but when I checked in, it was very quick and I already had my luggage in my room. The shower water pressure is sufficient.

We recently stayed for five days at the Quest Wagga Wagga for a family wedding. We found the staff exceptionally friendly and helpful through out our stay and were very warmly welcomed. The Quest is a short walk to the shops and all the facilities at Wagga Wagga. Highly recommend the Quest Wagga Wagga and we will stay again with them.

The name of the accommodation, the marketing blurb and even some of the (mostly rather dated) reviews disguised the fact that this presents as basically just a better than average Best Western (perhaps ex-Best Western) motel. Our room itself was large and well furnished, the bathroom a standard small size. Although they boast of a restaurant on site that seemed designed primarily as an up-market venue for outside customers; closed at breakfast and breakfast was available only as delivered to the room. Room servicing was only partial (beds made but bins not emptied and cups left dirty). ”Complimentary parking”: - well yes, there would be, as this is a motel. For a rate going up to $240 a night for a pleasant motel room they must have a successful business model and good marketing which does emphasise the availability of larger rooms and suites.

Good location with base amenities. The room Quite old. However the couple host is nice when we checked in at the reception.

Room was spacious, quiet and clean. Bed was very comfortable. Concerns: Booked a King Suite with a king bed - room had 2 separate queen beds. Rate booked was $136.68. Was actually charged $140.44 but did not realise that until after the next day. No explanation was given at check in

The hotel is nice, extremely well marketed, but don’t quite get all the the fuss is about. My ‘suite’ was actually basically a glorified tiny windowless cell like room that had no privacy, and a bedroom that the bed consumed the whole space with a window that was just a few cm from the car park. The bathroom had no heating and was absolutely freezing for the whole stay. The breakfast considered of 2 eggs, some homebrand muesli decanted into a jar and some yougurt also decanted into a jar. At least they were a bit more realistic & called it a light start breakfast. Calling the room a suite is like calling a motel a resort. Good & important thing was that the bed (that unfortunately took up most of the room) was extremely comfortable. It was actually frankly pretty disappointing after all the hype, a bit soulless and creepy with the sms checkin, no staff available just a phone and a key in the door. Guess I am a bit pernickety after the incredible marketing! Probably better to book a very big suite, that actually probably is a suite or stay at the Quest around the corner.

We chose St Hugh Hotel because of the excellent reviews and the photos looked amazing . When we arrived we weren't disappointed and could see why the positive reviews were given . Bathroom is fabulous got some great ideas for our upcoming bathroom renovation . Loved the bathroom mirror excellent for applying makeup and yes there is a hairdryer a important item for me. Everything i mean yes everything was of high quality . Wine glasses coffee mugs sheets as i said everything . Don't hesitate book St Hugh Hotel . Susie and John W .