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Unfortunately we started off on a bad foot when we had to wait in excess of an hour past our book in time for our room to be ready, then when we did finally get in, the TV remote wouldn't work and to turn it on manually meant it was stuck on one channel with no volume. Went back to reception and swapped batteries which didn't help, then we're told that thier maintenance people wouldn't be back until Monday so nothing they could do. To thier credit they did extend our check out time by an hour and provided breakfast at thier sister property in Katoomba. The property is in need of some TLC and to call them luxury apartments is a bit of a stretch, but they are in good condition overall. To access the studio lofts are up a rather tall flight of stairs that doesn't have a hand rail all the way, and the step treads are rather small (only just over half the length of my foot) which will make it very difficult for anyone with mobility issues. The room does have a kitchenette, but the only thing to cook with is a microwave, no hot plate or frypan included, so bring plastic wrap, paper towel etc with you, aswell as cutlery as there was only 1 knife, 3 forks and heaps of spoons. Room had a nice gas log fire place though we needed the a/con to help heat the room. Also a super sized 2 person spa that's so deep that if your not particularly tall you'll struggle to get in and out of. The shower is over the spa and with the weird uneven base, it makes it difficult to stand in to shower, aswell as a lack of grab rails anywhere.

From the time we drove up the main driveway we were thrilled and so in love with this place! The building is a historic place with the history written in your room dating back to 1923 for your reading. But it doesn't feel old n dated but warm and cosy. There was a spa tub in our toilet that can fit 2 and helps you relax after our hike and walk in the nearby mountains. Our hosts were fantastic throughout our stay and made sure everything was in place! From introducing the place and recommendations to lighting up the fireplace at night for us to keep warm and enjoy our evening. This place was the best place we stayed on our holiday.

Amazing hotel and I had the most wonderful stay here. The hotel employees are very helpful and caring. The breakfast variety is great, had many options to choose from. The views from the restaurant are breathtaking, overlooking The Valley. They have a golf course joint to the hotel area. And it’s very convenient.

Beautiful property. Stunning gardens. Very friendly staff. Spacious family twin rooms. Awesome breakfast. Breakfast/restaurant staff must be commended on their hospitality. They were very sensitive to our religious diet needs and approached us on their own to accommodate our needs. Absolutely amazing. Huge thank you.

This is a quiet gem just off the main road in Laura. It is exactly as described and full of character as you should expect from a genuine period property. Now look, there will always be those picky soles who find offence at a bit of faded curtain, or a stair tread that squeaks, and alright so it doesn’t offer breakfast or have an a la carte restaurant which is the only reason I can’t give this delightful house a 5th star. A huge plus is the fact they have true double beds, not two singles pushed together. I cannot tell you here how many times I’ve lost a leg down the gap in the middle of a supposed double bed. But, Laura House has the real thing, a firm double bed, a four poster if you choose, as we did the largest room on the first floor ( room number 3). It’s the bay window room. The water in the shower and bath is immediate, wonderfully hot and fast flowing. The rooms are spacious, clean and the welcome very warm. If you haven’t been to the area before, then know that Laura is the more chic side of Katoomba, just across o very small valley. The shops start about 400m from Laura House and feature a wide range of eateries, up beat clothing and accessory shops and the like. Most have survived the ravages of Covid and so welcome new visitors with unbridled enthusiasm and pride for their businesses. So to for Laura House. The parking is secure, the garden clearly set for families to chat and mingle or for a couple to slip away and settle on the garden sofa. It’s familiar, friendly and a little bit tired, think of Laura House as you would that wonderful elderly aunt that has so many stories to tell, doesn’t mind the children and lets you settle in a quiet space at the end of the day without constantly hassling you to plump up the cushions. Would I stay here again, you bet we will, and the same room so we can enjoy that four poster bed with a really clean white muslin drape overhead, which would have been the first sign of fatigue, instead it is clean, well loved and that really sums up this family run establishment. So if you want a quiet base just off the beaten track give them a call, they don’t bite !

A little disappointed. On arrival room ac did not work. Had to get hotel staff to clean the filter which was full of dust. There was a stale smell from the carpet, so had to leave patio door open for first 30 minutes each time we arrived. We did not create a fuss since we were only there for 2 nights. There were all the all the things like microwave, toaster, etc. The location is good with walking distance to restaurants etc.

This motel is in a good location, very close to Leura town and the Three Sisters Peak, but the only bad place is that all the rooms are on the side of the road, there is a big van at night, which is quite affecting sleep. It is not recommended to stay here with sleep problems. This hotel does not need to pay a deposit. After booking online, you can check in directly. The hotel facilities are quite complete. There is air conditioning, hot water and not cold at night. The facilities are relatively old, basically have not been renovated in more than ten years. However, 100 knives a night is still very cost-effective

The hotel is located in a historic site and is very classically decorated. The attitude of the staff is very friendly, and there is live piano performance in the evening. The breakfast quality is high and there are many choices. The hotel can see the sunrise of the Blue Mountains, highly recommended! The only thing to note is that the hotel does not have a lift!