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Comfy bed, very convenient location and well priced. Staff were friendly and helpful. I really enjoyed my dinner at the restaurant. It is an older style motel but clean and comfortable with everything you need for a short stay. Will return.

Stayed for 11 nights Spacious clean room, fabulous bathroom, a balcony or courtyard for each room, free laundry ! Gold service from the staff in the bar, restaurant and breakfast service, big shout out to Rena and Amanda Shower the chefs with diamonds, for offering consistent top quality food, it was such a wonderful bonus ! and last and not certainly the least, Thomas, the manager is the rare find, with exceptional customer service skills who absolutely delivers the platinum touch ! Highly recommended and will definitely be coming back 🩷

Reception here is great. We arrived into Toowoomba and caught up with family before checking in. I didn't realise reception closed at 7pm. I received a call asking whta time I was expected and the receptionist explained that as the office closed at 7pm she would organise for our keys to be left in the night safe. That was really great customer service and we appreciated it. Potters, from the website, looks rather up market, but for us the room was dark and cramped. The bed was super comfortable (better than our bed at home) but the pillows were huge and lumpy. The nice thing about the room was that it had a sliding door that opened to a rather unwelcoming outside area. It was nice to be able to get cool, fresh air into the room though. At night the room was really dark and quiet despite having the sliding door and curtains open (there is a fly wire screen door too). We hadn't factored in that the hotel is right beside a child care centre, that during the week (and to a lesser extent Saturday morning) is quite noisy due to the playing children. This noise starts at around 7.30pm and gets louder and louder until around 9am when the children must go inside to play. It's a happy sound but maybe annoying if you wanted to sleep in. Mind you, if we had had the sliding door shut, most of that noise would be blocked. You can get breakfast here, which I have heard good reports about, but the service finishes at 9.30am so look sharp! This is an okay place to stay, but with no real character. We stayed in a ”deluxe king room”. It wasn't especially deluxe but the bed was a king sized one. I liked how quiet and dark the rooms were at night time, but I will probably look elsewhere for our next stay.

This is the hotel I choose to stay at when travelling to Toowoomba for work. It has a bit of an old school, country friendliness vibe to it, which I like and everyone at work tells me they had their wedding reception there! The beds are comfortable and the room well set up for a stay of a night or two. The food on site is good pub food. The staff at reception are fantastic and every time I check in they say 'welcome back' which is nice! Hotel is centrally located and has off street parking (at no cost, unlike some of the other hotels in town).

Everything was great. Very good value for money. Spacious suite with large desk, double sofa, balcony, king sized bed, kitchenette and ensuite. Beautiful modern decor with lovely artwork: black and white photographs of the old buildings around Toowoomba. Staff were excellent. Car parking and cafe available onsite as well as room service.