Ανακαλύψτε τη διαμονή σας σε Florianopolis

Estive hospedado na Pousada do Hotel Monteiro Canasvieiras na data de 09/12/2023 a 13/12/2023 por reserva feita e paga pelo site *******. Ao chegar no check in me disseram que minha estadia não estava paga. Como eu havia chegado de São paulo e perdido meu oculos para enxergar de perto no Uber em SP, não consegui localizar o recibo de quitação, mas mostrei o lançamento de pagamento na fatura do meu cartão e disseram que não era, fiquei acuado e fiz o pagamento no meu cartão de crédito. No dia 13/12 após o check out ao chegar na cidade de Penha / SC e fazer check in em outro Hotel, ja com oculos de perto comprado em farmácia, descobri que o Hotel de penha não estava pago, e que o Hotel Monteiro estava pago. Entrei em contato pelo whatsapp com o Hotel monteiro no dia 13/12 informando o caso, recebi a resposta para aguardar que passariam para o setor responsavel, ninguem me retornou, no dia 19/12 tentei ligar varias vezes no hotel, mandei mensagem novamente, responderam no dia 20/12 para ligar no telefone e conversar com o Sr Rodrigo. Fiz a ligação e me informaram que fariam a devolução por PIX no dia 26/12 e que eu precisaria aguardar o fluxo de devoluções, no dia 26/12 não fizeram a devolução e também não me ligaram. No dia 27/12 liguei novamente e o Sr Rodrigo me disse que por causa das festas de final de ano eu teria que aguardar até dia 29/12. Dia 29/12 não fizeram pagamento e não entraram em contato comigo. Dia 02/01/2024, liguei novamente e em contato com o Sr Rodrigo me informou que o PIX voltou, e conferiu meu cpf e disse que um nuero estava errado. PIX NÃO VOLTA, se tiver um numero errado ele não é enviado. Me exaltei no telefone porque sabia que estava sendo enrolado, disse ao Sr Rodrigo que eu estava com raiva da situação de estar sendo enganado e que aguardaria até o dia seguinte 03/01/2024, o Sr Rodrigo se exaltou, disse que eu era arrogante e não entendia de matemática e de Administração, e que ele sendo Advogado do Hotel dizia para mim que eu teria que aguardar a hora que eles fariam a devolução e que não era na hora que eu queria, por fim disse que no dia 03/01/2024 estaria feita a devolução, eu disse que aguardaria até este dia e que depois não faria mais contato. No dia 03/01/2024 as 18:54 hs da tarde o Sr Rodrigo me telefonou pedindo que eu enviasse o recibo de pagamento do ******* e minha fatura do cartão para comprovar o real desembolso, enviei pelo whatsapp as 19:01 hs, recebi resposta as 20:05 que me ja enviariam o comprovante do PIX. Não enviaram comprovante. Hoje dia 04/01/2024 enviei mensagem as 14:40 hs dizendo que não entraria mais em contato com eles após ser enrolado com pagamento prometido para dia 26/12, 29/12, 03/01 e sem resolução, recebi a resposta que o banco Itau deles estava fora do ar (mais uma desculpa). então disse que iria tomar as providencias e não faria mais contato com eles, recebi a resposta ”Olá boa tarde, Tudo bem”. Com tudo isso deixo registrado aqui: 1) que o Hotel não é organizado, cobra duplicado

I stayed here for 4 days and overall, had a great experience. The hotel is new and had been open for 1 week when I arrived. Check In/out: It was a bit slow as I think they were still getting used to check ins and also because I was from outside the country (credit card processing, passport, etc--I think I was their first guest from the USA). Check out was fast. Room: I booked the ocean front (Luxo Frente Mar). The room that i originally checked into had a strange odor (sewage like). I called downstairs and they moved me immediately to another room. Amenities were really nice, and air conditioning worked perfectly. Very important when you are dealing with the hot sun of Floripa. Dining/Breakfast: TOP NOTCH. Amazing food!! The breakfast was buffet style. The drinks were well proportioned and they had good mixologists making them. I forgot the Manager's name (wore glasses) but he was very professional and helpful, especially with food allergies and dietary restrictions. Concierge/Front Desk: Excellent. Jean really knows the island and has great connections and recommendations. If you need anything, he is the guy that can help. Other: -The hotel has hybrid road bikes for use. This was one of the highlights of the stay because I used the bikes to go all over Florianopolis. They are high quality bikes so it makes for a great leisure (or speed) ride. The island is very safe so I highly recommend it. -There is a pool on the rooftop that is a good place to sunbathe and relax. -The gym has brand new free weights, machines, and treadmills. Overall a great stay! Looking forward to staying again.

Hotel with excellent location and good service.The room is clean and organized.The hotel offers a great standard for a business trip or fast accommodation. Morning coffee could offer a little more variety, but still, what has available is fresh and good quality products.

Thoroughly enjoyed my 2 night stay in this beautiful part of Florianopolis. Front desk staff were most welcoming, as was the service at the poolside bar. There is easy access to bars, restaurants and the beach in the area and the apartments are spacious and modern. The gym is also spacious and well-equipped and breakfast most enjoyable and filled with variety. I would definitely recommend for anyone looking to unwind in a tranquil environment. Only downside was the wifi connection which was unstable at times.

The city is only one to arrive in Florianópolis and stay in the Majestic Palace, in the Av. Beiramar Norte. The city moves in front of the hotel, the beauty of the blue sea extends in front of it and from the hotel everything happens. In the hotel you all your facilities and around you all what you need, from Beiramar Shopping, balades, restaurants, and because you are very well located, is close to any of the 42 beaches of the fantastic island of Magic. The hotel is super complete, from the Presidential Suite, infinite pool, restaurant, event rooms, and above all a qualified service with a great team of staff who take care of us in the best possible way. The Majestic Palace Hotel, located in Florianópolis, the charming island of magic, is the personalization of the art of well-hosting. This hotel offers a perfect combination of comfort, perfect service and complete infrastructure that meets all your guests' needs. The Majestic Palace Hotel offers a wide, elegantly decorated apartment and a luxurious and relaxing stay. The gastronomy is one of the hotel's highlights, with restaurants serve refined dishes, prepared with fresh and high quality ingredients. The hotel is also an example of innovation and modernity, using high-tech to improve the experience of its visitors. One of the most important features of the Majestic Palace Hotel is its infinite pool, which offers a splendid view of the blue sea and the beauty of the Beira-Northern Sea Avenue, providing unforgettable moments of leisure and contemplation. In short, the Majestic Palace Hotel is a Florianópolis jewelry offering an uncomparable hosting experience on the Magic Island.

The hotel is misleading. Good structure, comfortable rooms, but the service is of very poor quality. I stayed with my family for 5 days and the room was not clean any day. They just swallowed the bed and rested the towels. The room was dirty for 5 days. Incredible!!! There is a third-party restaurant in the hotel, but they can't make room service. You can ask for food in the Ifood and eat in the room, but if you want to eat in the hotel's restaurant, you have to go down to make the meal on the table, i.e. you can't take to the room.We asked for dinner and the hotel had no tails to borrow. The hotel has no filter or drinker, and when I questioned at the reception they said they were taking water from their houses, the last day they turned off the power because they decided to do a work. We have no lift to get down with the baggage and need to get up and down stairs, besides the work noise that started at 8:00. We chose not to place the car in the hotel parking, but for our surprise, we were charged at the check out, as if we had used. absurd. I wouldn't come back. Experience was not good!

In the 4 days that my family was here (I am the only American, my wife's family is Brazilian) the problems were consistent and all should have been avoidable. Firstly, the first day of breakfast they served powdered eggs instead of real ones. Then, they gave us a room that the wifi didn't reach, and then refused for an entire day to let us change rooms (I am a day trader in addition to my regular job so at least some connection is important for me). Then, the room they moved us to had no working heater (since it was the cold season when we stayed in Brazil that was irritating) and they said they didn't have any other rooms they could move us too except THE HOTEL WASNT EVEN AT HALF CAPACITY. So they just refused because we are beneath them I guess. Lastly, and the entire reason I'm wasting time writing this review, is that on the last day of our stay I was mid-shower when the hot water just disappeared at 9:30AM. The shower bubbled and died. When my wife went to the front desk to see what the problem was, they said that they were doing maintenance and the water would be off for the next few hours. HOW THE HECK DO YOU HAVE MAINTENANCE DURING THE TIME OF DAY THAT PEOPLE NEED THE HOT WATER AND THEN DECIDE NOT TO TELL THEM! EVEN if there is no other time to do maintenance, at least inform your guests so they can work around it. This is by far the worst hotel ever, and I have stayed in hotels in West Africa, so I am not exaggerating. Even for Brazil standards, this place isn't worth staying in for 30 minutes.