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I’ve stayed at this hotel several times and honestly I believe it is the best hotel on Copacabana beach. Location is excellent with plenty of restaurants and shopping in close walking distance not to mention the beautiful beach with complimentary beach service for hotel guests. The rooftop pool and lounge offer stellar views of the beach and Corcovado. The breakfast buffet offers plenty of variety and another great view of the beach to enjoy a relaxing breakfast. My room was clean and comfortable. Really enjoy having the balcony. I found the staff to be welcoming and accommodating. Nice glass of champagne offered upon arrival as well as early check in which I truly appreciated after a long flight. Kudos to both Carlos and Jose who have repeatedly made me feel welcomed during all of my visits to PortoBay and provided excellent service. Overall, another great stay in Rio and hope to return again.

Amazing hotel - perfect location on Ipanema beach, outstanding service, stunning pool area for sunsets & drinks. Bed quality is beautiful - I had an amazing nights sleep. While the front rooms with ocean view are bigger / better, then courtyard rooms are also good with great air conditioning, bathroom products, etc. 3rd stay here - will stay again!

If you want to experience a Rio with plush amenities and excellent service, this is the place for you ! There are so many thoughtful touches through the rooms and the property at large. I'm currently enjoying a full breakfast at the restaurant overlooking the terrace and I had to take a moment to highlight the cars and attention of Henrique & Fran . They welcomed me warmly, assisted me with translations and overall quite attentive, for me these things really matter. Highly recommend this charming coffees farm turned into a lush abode.

My friend and I each booked at room at Emiliano Rio for the end of June as a pre-tour R&R and celebration of summer break. Our stay there from beginning to end was TOP NOTCH. We both received facials and massages at the spa, took advantage of the sauna and steam rooms, hung out on the rooftop, and went to the restaurant for both dinner and breakfast. Everyone we met who works there were warm and welcoming. They were able to accommodate our early arrival and late departure, which was greatly appreciated. I would highly recommend staying at the Emiliano Rio. The food at the restaurant was delicious, and as we told them we were both celebrating the completion of our PhDs, the restaurant staff even wrote a personalized letter acknowledging the celebration.

Very relaxing stay at this hotel. The location right across from the beach was great. And what an amazing beach. Sunsets were incomparable. Much cleaner and far more chill than Copa or Ipanema. The service on the beach was excellent, staff were very attentive and quick.. The food in the lobby bar was also excellent with good options for a vegetarian. Another added bonus were the free bikes to go for a cycle along the coast.

I spent four nights at this hotel, in a very nice area of Rio. Great facilities: magnificent rooms (standard), excellent bed and linen, very nice swimming pool (heated) with gorgeous views, pleasant common area, etc. The management, however, is not so good. Nothing serious or terrible, but not what you would expect from a Hilton hotel. E.g.: I was supposed to receive a free big bottle of water in my room, as part of the arrangement for my group; I did not received it and I was told that I should pay for it if I wanted it; in addition, I was asked, when checking our, to pay for 2 bottles! (when I ordered just one). I complained and no charge was made finally but it gave me a poor impression about the level of care for the details one would expect in a hotel of this category. Moreover, in a place what you cannot drink water from the tap safely, the management should provide with courtesy drinking water for every guest, as is usual in most places. About the food: very good in the restaurant, reasonably priced (but obviously not cheap). However, the breakfast was disappointing: little variety and quality in the fruit (in a place such as Brazil!!!), slow service for the eggs or tapioca you ordered, and little variety of bread and pastry, as well as other deficiencies (quality of cheese, ham or salami, etc.). A special positive mention for the cleaning personnel: very efficient and nice, always respected the requests I made about timing. Bravo.

My wife and I stayed in the hotel for 10 days for our honeymoon after receiving a recommendation from a friend. When we first arrived we were disappointed because the room had not been cleaned adequately (dirty carpet, stains and dead bugs in the bathroom) and despite informing the hotel we were coming for our honeymoon we didn’t receive any special welcome, for example a note or message from the hotel or chocolate gift as we saw others receive on Instagram. We complained to the reception about the cleanliness and the next morning the room was cleaned to our expectations, we were happy with how the complaint was handled. The hotel room we were given was an ocean view on the 10th floor. The view was amazing and we loved falling asleep and waking up to the sound of the ocean. However we feel that for the price and star rating of the hotel, the rooms need to be refurbished, the room feels dated and the bathroom finishings are not befitting of the hotel we expected from the pictures; messy paintwork and grouting, broken wooden furniture, poor quality shower and at one point there was no hot water so our first night was cold showers. We have stayed in lower and similarly priced and rated hotels and the quality of the room and bathrooms were better than this hotel. We used the tennis courts and gym during our stay which was a nice option. We both had the tropical Spa experience which was a wonderful and relaxing experience and the Spa staff were great. We chose the all inclusive option at the hotel and we were not disappointed with the selections available and the high quality of food on offer from the restaurants. The service from the staff at the restaurants was wonderful. The location of the hotel is excellent, after exploring the area we determined it has the best location of all the hotels in Ipanema / Leblon / Copacabana, because of the direct beach access to a “private” beach. Halfway through the stay we received a note in our room to say there was a problem with the pre payment and amount of consumption. We were very surprised because we had the all inclusive option and had not taken anything not included. We called the reception to inquire about the problem and the person was not able to explain what was the problem. (My wife is Brazilian so language was not the problem). We had to go down to the reception to speak with someone else, where we were told that the pre payment taken by the hotel was not enough to cover the cost of our stay (10 days) and so an additional payment was needed. The hotel knew we were staying for 10 days and should have known the total cost of our stay (excluding extras not included Ina lol inclusive), and taken the payment up front, rather than send us an ambiguously and informally written letter, halfway through the stay which the staff could not explain on the Phone. This was an annoying inconvenience and not a nice experience which the hotel could have very easily avoided. To be 5 stars and for us to consi

Being an ambassador level with Marriott tells you I travel a lot. We stayed at the JW for five days and loved the location, right in the middle of Copacabana beach. The hotel does need a little updating but the staff and lounge more than made up for it. The one person who really made our trip was Thais Silva from guest relations. She was on top of everything, if something was not right, she made it right. Not only did she go above and beyond but she really cared. Thanks again for making our stay in Rio a truly memorable one.