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My husband and I spent 2 nights last weekend at the Hotel Oui Go. The location was great and except for some noisy guests (more about that below) we thought the hotel was great. We checked out Sunday morning. We were on the road headed to Montreal when the hotel called us. They claimed that we had left soiled towels in the bathroom which were uncleanable and would have to be replaced. They were adding $17 to our bill. They were actually quite insulting to us. I am a 62 year old retired professional. Several years ago I had a surgery to remove a cancerous growth from my face. I use a tinted moisturizer to hide the scar. I used Clarins BB cream last weekend. It is an oil free product. I noticed there were traces of the BB cream on a towel but I thought nothing of it: I use this product at home and have never had a problem cleaning the towels. Surely the hotel has a commercial cleaning facility? My husband and I have travelled the world. We have NEVER had an experience like this. We told the guy on the car phone that this was a first, and that we had intended to come back to the hotel in May but that we would be changing our minds and did not want to come back. He didn't care just kept repeating that our towels were dirty. Seriously, we have never had an experience like this anywhere. In addition, I will add that the room was cold (we didn't complain about this because the outside temperature was frigid) and there was a LOT of noise on Saturday night from other guests -- doors banging, people running in the hall, some woman in the room next door moaning (goodness the walls must be thin). We didn't complain as (because of COVID) there was nobody manning the front desk so there was nobody to complain to. But they complained about an oil free product on a towel before they even tried to clean it? We won't be coming back...

I had a nice stay in this hotel. The staff are nice and they can speak english. The room is sparkling clean and the bed is so nice. The restaurant in the jotels offers delicious food in buffet and affordable price. The hotel is also located in the heart of the downtown so you can visit their tourist attraction in trois rivière easily.

This was a great hotel and central to main road with restaurants and shops. We stayed here for a conference. The conference area is attached to the hotel, but is not IN the hotel. It was a seamless indoor walk to the conference rooms. The rooms themselves were comfortable and clean.

We comfortable room. Freshly renovated to modern day style. Very peaceful. We had room 27 which included a nice tv (not many channels and did not accept chromecast). Very happy with the instructions at reception. But I was not very happy on providing a piece of ID for both of us (something I sometimes forget, just so he can write both of our names down)...

Good experience overall. bed and room was nice and clean. person on site were nice . very good breakfast with good quality. we will recommand to our friends. location is good because it is close to the highway.

The hotel is located 3 km from the city centre, the Deauville motel is a great choice. The renovations are recent. The rooms are clean and large and the comfortable beds. We had a living corner that we appreciated. The quality price is excellent. The mainland breakfast is free and if we return to the Cogeco amphitheatre we will return to it.

I read the reviews and attemped to get a room in the main building but ended up in a small back building and was shocked to see how much space my daughter and I had. The room seems like it was recently renovated, smelled great and had nice furniture. We could hear some noise from the highway, but it wasn't that bad at all. Overall a nice spot and not far from the city at all.

Oh boy!!!! My covers are full of pizza fat, stores are broken my husband needs to repair them and the cord is broken ... j calls to the reception and I'm told to come to get the dresses in 15 min .... eh no, you're going to come to change them, a $350 per night, I'm not waiting for anything less! I hate to see the breakfast tomorrow morning ...