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The scenery is invincible, the key price is also close to the people, the air is not good for tourists, and it is very comfortable. Ctrip has strong skills, and our basic needs are all solved in the APP. If you can't make a decision, ask the human service to solve it. It's awesome, thanks to the service of Ctrip.com.

This is a super hotel. The suite I booked is divided into two rooms, two bathrooms, and the two balconies are connected. I can sit outside and have a cup of coffee and take a nap. It is very comfortable. The hotel room has a separate washroom. The desk is very good. The hotel has a white style, the space is acceptable, and the overall feeling is very clean. Particularly commendable is the breakfast at this hotel, which has a wide variety and is of very good quality. The hotel has independent check-in, which is very convenient and the check-in is very fast. The hotel has a parking garage, which is very close and convenient. Parking is charged separately.

My husband and I, and another couple each secured a balcony room overlooking Lake Lucerne. We couldn’t tear ourselves away from the gorgeous view and sunsets. Don’t worry however if you don’t get a balcony view as all the restaurants, hotel and grounds offer spectacular views of the lake and sunsets. The landscaping is fairytale spectacular, lots of photo ops. Our rooms were exceptionally comfortable and clean. We must provide a shout out to Karen, a member of the waitstaff who is clearly intent on providing a five-star friendly experience to customers. The front desk staff are exceptionally accommodating and friendly. We were so happy the spa offered hours into the evening. The sauna and steam room were fantastic after a long day walking in downtown Lucerne and very much appreciated on a rainy afternoon. We LOVED the Gondola sauna right off the lake. After a good sweat, we took four steps right into the icy cold lake. There are so many private nooks and crannies along the water’s edge, you wouldn’t know anyone else is at the hotel. The location is about a 45-minute drive away from Lucerne and that was just fine by us, I wouldn’t want to visit Lucerne more than a day or two. Lucerne was great to visit, and definitely a good choice for dinners, as the restaurant at Hotel Vitznauhof is very pricey and well, the quality is just not worth it. Hopefully, the formal dining room and the lakefront Panorama Terrace menus will expand and offer more reasonable, quality, and diverse fare. However, the breakfast is fantastic, great selections including smoked trout and salmon, and complimentary Prosecco. Overall, we feel as if everything this hotel has to offer makes the stay reasonably priced. Thanks for the best memories, and hoping to return.

Very good hotel, winter is definitely not as perfect as summer, but I am already amazing, the pool water is hot, there are small hot springs, steaming ice room is complete, la prairie free trial after bath, breakfast You can order the Michelin plate, and the taste is quite good. I called to eat in the room at night, it was delicious! I also gave wine and helped decorate the room! Will come again if I have a chance

One owner manages the entire hotel and the restaurant on the first floor, lol. Very interesting boss, the hotel room is not bad, mainly the view and balcony are very surprising, the room equipment is also not bad, the hotel breakfast is pretty good, it's too cost-effective. A few minutes walk from the hotel, there is a pizza shop that tastes great!

Arrive in Zurich at 1pm and go straight to this hotel instead of staying in Lucerne. I went to see the morning at Mt. Rigi and I was lucky to watch the sunrise. It takes about an hour, so you have to go relaxed. (No train in the morning). The room itself is really motel level and the rest of the spa is excellent. Luxury spa feeling. Room prices are so expensive that there are plenty of empty rooms in high season. It feels like an Asian who gave a bad view (I don't have a few views in this direction) Breakfast table outside the window Others view towards the mountain side. btw Rigi Mountain View runs out of hotel prices. Excellent breakfast Please go watch the sunrise. It was amazing because there were no people on the way. Ascending, it's already there. Most impressive during a 7 day trip to Switzerland

The room is very small and there is no air-conditioning. When I stayed in August, it was too hot to sleep at night. I didn’t feel safe sleeping with the balcony door open. I felt cold in the middle of the night, and I felt stuffy when I closed the balcony door. I was tossing all night, although the balcony can see the lake view, but without air-conditioning can not sleep well, the lake view is not worth it

Excellent environment, lakes and mountains, spacious rooms, convenient parking, good breakfast. The problem is that it's too expensive to eat, so are the restaurants nearby, but there are supermarkets nearby, you can buy food yourself.

Wanting a calm retreat ? Don’t stay here. Although the restaurant is really good, the soundproofing is not existing in the rooms. We had a room 3 floors above the restaurant and we were disturbed by the chairs of the restaurant sliding between 7 to 10 am and 6 to 10 pm. And that was in the room with a view on the lake. Also, the hotel is non-smoking, but they put ashtrays on the balcony. Unfortunately our room neighbors spent the evenings/nights smoking like chimneys, and that disgusting cigarette smoke was coming into our room through the balcony window. And on the other side of the hotel the road has some heavy trafic. Oh, the delivery truck at 5 am is noisy too. And the cleaning ladies were talking very loud (one shouted a big “Scheisse” which surprised/shocked me and another couple in the hallway). It’s a shame, because the rest of the staff is really really nice, but it’s not a hotel to rest.

This was a last minute booking for us and the price and location were really good before a day trip into Lucerne. Liked the location immediately, even in drizzling rain.We had a big balcony room overlooking the garden and lake.Very nice to arrive at after coming from Lake Maggiore and a long drive. The decor is fairly modern and it doesn't have charm as such but it was a quiet room with enough space. Buffet breakfast next morning was a bit of a highlight, especially since it was free and included! We never did get used to Swiss food prices during our trip. Easy to find and an easy drive into Lucerne next day.