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Seehotel Sonne is a true Swiss local hotel run by a neighbourhood team who do their very best to make guests feel comfortable during their stay. They listen to their guests and provide what is needed, from umbrellas, to restaurant reservations and individual bedding requests. They make their own lavender bath salts for the bathrooms and give guests a leaving present of homemade jam. I was given a room with a bath, as requested. The breakfast buffet selection was excellent with choice fruits, cold meats and cheeses and, in addition, they were happy to make omelettes or fried eggs. Every morning they offer a special boost juice of some description which was always delicious. The position of the hotel is perfect as it’s right on the lake at the Küsnacht ferry stop and a minute’s walk across the road from the train station from the airport and Zűrich Central Station.

I was plagued with trepidation before staying at the Swiss Star California. I had read some negative comments on Google Maps and trip.com, and the dread of what might go wrong loomed heavy over me. However, as fate would have it, my fears were unwarranted - the hotel, or rather, the service apartment, turned out to be a pleasant surprise and surpassed my expectations. The room was clean, well-equipped, and not too shabby. The heater functioned perfectly, which was a relief since it was a frosty February in Zurich. They had everything one would expect from a basic hotel room. But here's a word of caution: after booking your stay, make sure to check your email. You will receive a message from the hotel, not just a confirmation, containing the passcode and room number. Without this information, you might find yourself stranded outside the door, with no one to receive your calls or help with check-in. Trust me; I know how it feels to be left out in the cold, frantically seeking assistance from Trip.com. Furthermore, if you have a lot of luggage, you may want to pray for a room on the ground or first floor. Unfortunately, there is no lift in the building. However, let's not forget that this is one of the most affordable places to stay in Zurich. With that in mind, who could realistically expect luxury amenities and top-notch service? All in all, Swiss Star California proved to be a pleasant surprise and an excellent value for the price.

Very caring to help call a car

We ended up staying here unexpectedly a few weeks ago after an unfortunate circumstance at a different Zurich Sorrell. Happily, we were in good hands and the room was extremely large and included a balcony. Seefeld is not in the center - and yet it is blocks away. Trams 2 and 4 or a five minute walk bring you to Stadelhofen. The staff was lovely and let us leave our luggage anticipating we could probably check in a tad early as they cleaned the room. Coffee is in the room and the breakfast provided had many offerings. The waitstaff were sweet and happy. We had room 507 which I recommend for being on the top floor. It has air conditioning which is nice in Zurich when it’s hot. The bed was comfortable and the pillows are fabulous. I would have liked hair conditioner. It’s a good value and a great location. If you read my other Sorrell hotel review you will see how I ended up in Seefeld. Disregard the reply from the manager. It’s in bad faith and he did not find us a room. We had the first night booked weeks before. What happened is we made a second booking (all through a travel agent) and it was a mix up on room size). Interesting the response blames the guest (again!) but happily this Sorrell does not seem to be connected except in name so perhaps it’s a franchise. In fact, the manager we encountered at Sorrell St Peter counseled us not to stay in seefeld at the Sorrell. We were glad we paid no attention.

We had a terrible experience on the second night of the stay: We went out for city tour in the morning and when we come back to the room in the afternoon, our room is like being robbed, 3 out of 4 suitcases are missing, the bathroom is only half way clean, balcony door left open, most clothes hanging in the wardrobe are missing. I called front office immediately and i have been told that housekeeping had found the door of wardrobe is broken and has a risk of falling, so for safety reason, therefore, they have transferred our suitcases to the new room. so here are the question: 1. Why there are only half of my belongings are being transferred to the new room? You either transferred all my belongings to the new room, but not just half of it, it is so scary when you back to your room which it is like a crime scene! 2. Is it normal for a luxury hotel to touch guest's personal belonging without permission of the guest? 3. If the hotel find it a safety issue inside the room, why do they still let the guest go into the room? That kind of put the guest in a dangerous environment that may get injured! 4. Have the hotel ever tried to contact the guest, by phone/email of such incident had happened in the room? or worst case, to stop me to get in to the room, when i passed by front desk before get back to the room? none of it had been done In short, this is not acceptable for any hotel, not talking about Ameron is a luxury brand, the hotel has poor risk management, this is my first time using this brand and I don't think there will be a second chance, terrible experience and even on the checked out date, no one care to ask how was my stay.

This trip to Europe was for our 33 wedding anniversary. My husband and I had a fantastic experience at this hotel! After leaving London, we flew to Zürich for our first time in Switzerland. We were greeted at the hotel by the concierge, Josephine, who was exceptional in her care of our needs and her professionalism was outstanding. Her work ethic was mirrored by the entire staff that we interacted with each day. The restaurant is Michelin rated and a delight! Warm ambiance and incredible food. We will only stay here when in Switzerland. We can’t recommend it highly enough!

My family loved NI-M0 for our 2 night stay. The woman who greeted us was warm and friendly. Our room was beautiful and modern. There was no air conditioning, but the windows opened up and a nice breeze came in all night. Breakfast was delightful-yogurt, cheeses, meats, breads/pastures, cereal, muesli, fruits and beverages. There is a fridge in the common space filled with water (sparkling and still) that you can drink at any time. The location is perfect. A quick walk to the river, boats and Old Town. Plus there is a TIbits on the corner for a delightful vegetarian meal. We loved our time at this hotel.

This hotel is a wing of the more expensive Opera Hotel but features newly decorated stylish rooms and all the amenities of the Opera Hotel. Inventive nautical decor. Very comfortable beds and bathrooms. Good breakfast and helpful service. The location near the lake and Opera is ideal.

Friendly and welcoming staff, communication is barrier-free. However, at the time of checkout, we paid the city tax in cash, but the employees did not figure out, and the credit card was swiped again. Fortunately, there was no departure, so that the staff canceled the order in time. The breakfast is very good. The bread is baked in the morning. The snacks are also hot food. It is fresh in the morning and is suitable for Chinese people. Modern facilities, Dyson hair dryer, free minibar, free capsule coffee, hot water bath, but the pillow is very soft and thin, my husband sleeps for one night... Hotel location is closer to the train station (not zurich hb station), but it takes 10-15 minutes to walk from Bahnhofstrasse. On the south side of the old town, there are coop and migros supermarkets nearby, but other restaurants suitable for Chinese tastes. less.