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It's a great hotel for young families. We went with family for a wedding. We wouldn't go again as there were too many young children there for our liking. We would probably go to the Leonardo Plaza next door which is for adults only. We are in our late 60s so it was too noisy for us. Otherwise the room was nice and the food was good but too crowded and noisy in the restaurant. The pool was lovely but again it got too crowded in the afternoon but you can use the spa pool for a proper swim. Also the lounge bar area in the reception was very nice to sit and have a coffee or a drink with Aircon for comfort from the sun. Not enough toilets downstairs by the pool and restaurant so they were dirty most of the time. Bus stop outside is very convenient and cheap for trips out.

for the price we paid we felt we had overall a very good experience staying at this hotel. The room was lovely and the balcony area was big enough for 2 sun loungers and a 4 set dining table which got the sun from about 11am onwards (Sept time). My only negative point would be the cleanliness of the pool. All over our stairs was black mould which at times would float about and the grout was badly needing scraped so i felt myself dodging this when i was going in the pool which is a bit off putting. The pool did get cleaned once when we were there (12 days) which made it a bit better but not for long. Otherwise the room itself was very clean. The other downfall was at the swim up suites the bar was closed!? so no music/drinks which we were not told about when booking.

The hotel was what we were expecting from reading reviews and staying previously at the Louis Imperial. Hotel was always clean and all staff are brilliant. We spent our days by the adult pool and I feel the pool and the patio area should be cleaned on a more regular basis. Food was excellent for myself but my wife is vegetarian and the choice was disappointing until she emailed the hotel (after day 2) outlining her disappointment at the choice for her (especially comparing it to the Louis Imperial). We had a response the following morning and was asked to meet guest relations. For the rest of the week the choice improved (not sure if this was just a coincidence) and they offered to cook her whatever she wanted, this service you cannot fault and this is exceptional customer service.

Great Hotel!

It's cheap, and for the money it's OK. I wouldn't spend a week here as its too dark and dingy but it had good points The pool area is lovely, nice soft sunbeds and fruit trees make it a really pleasant place to lounge. The room is clean, the washing product is good quality Breakfast very basic but OK, you won't starve Negatives are that while the pool area is lovely, the chairs and tables are very grimy looking, the could do with a steam clean. Ditto the balcony furniture. The room whole clean has to be the most depressing colour of beige there is, and everything in the room is beige. The reception area and the hotel in general has a very dark and oppressive vibe, nothing bright and cheerful about it. That said it was value for the price we paid and if your happy with that then you could do worse I suppose.