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The room was ok, with a nice view. However it was hard to see the view, as the window was so dirty. Also we had some cleanliness issues, such as a dirty towel with black spots that needed to be replaced upon arrival, dusty spots in the room etc. Which was strange, as the hotel is quite new. The pillows were so thin and only one per person, which I found to be cheap. We could request more pillows through their iPad in the room. Once we got the neck support pillows, they were basically like sleeping on a cardboard box, no support at all. I'd suggest the hotel improves their pillow quality, cleanliness and room cleaning service. The biggest issue we had is that, we requested the room to be cleaned twice and it never happened. Which was super frustrating and I've never had that happen at any other hotel before. First time we requested the room to be cleaned on their iPad in the room and that didn't happen. So we called and asked them to bring more coffee refills for the room. The second time, we went out of our way to leave the sign on the door: Room cleaning please and even told the person at the front desk that we need our room cleaned. Just to come back later at night and find nothing cleaned again. The next morning we were already checking out and told the front desk attendant that our room wasn't cleaned after all. He just said, that he told the cleaners to do it. And that's all.. I would've expected, a partial refund on a day of our stay, something to make up for that, but nothing was offered to make the situation better. We never tried their breakfast or restaurant. And we didn't have a car, so I cannot comment on that. I hope the management sees this review and tries to improve!

Lufthansa missed its own connections so forced us here. It’s WAY from Frankfurt airport. Others at front desk complaining their rooms were already occupied!! NO AIR CONDITIONING. Hot as heck in the rooms. They do offer fans but how can a supposed four star hotel (per Lufthansa) not have AC? They do have buffet dinner and breakfast but that is all LH negotiated in.

Hygienic: very clean, but there is a smell in the shower... Service: Very good Surroundings: It is a small town on a hillside with some traditional German restaurants nearby. The hotel is located on the hill, and the room opens to the window and you can see the night view of Frankfurt. Facilities: Free mineral water and coffee, great!

We stayed here one night and enjoyed the quiet location within easy walking distance to shops and bakeries. Parking was complimentary. The hotel offers a restaurant with typical German dishes and pizza. A bar is also on site. Our room was spacious and adequately furnished with a spacious private bath. I would give this hotel an even better evaluation if the air conditioning had really cooled down the room but it didn’t work and we needed to open the window to find relief during the summer night. Luckily our room faced the back. Overall this hotel is very nice with great service and in a quiet area, yet not too far from the airport or the city center.