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A hotel on the Rhine with a beautiful environment and underground parking. The hotel is 1 km away from the main business street in the city center, convenient for shopping and walking. The hotel rooms are clean and comfortable, the breakfast is rich in variety, the ingredients are fresh, very delicious, and there is freshly ground coffee. Worth living.

Check in was a lengthy affair, took absolutely ages, there was a guy waiting to pay for a couple of bottles of water from the fridge, I swear the water had gone warm by the time he got chance to pay for them!!! I had read a previous review about the staff and have got to say that one of the girls doing the check in seemed pretty scary, our check in girl was reasonably pleasant but the other made you feel like you were checking into a police cell!!! Anyway, hotel must be quite old but modern looking and well maintained. Decent sized room, clean with mini fridge containing complimentary drinks such as Coca Cola, beer water and a couple of chocolates which was a nice touch, tea and coffee making in the room. The only thing that was a bit odd was that if you opted for no room service (which gave you a voucher for a free drink, which was pushed under your door) someone still entered your room to replenish the fridge. We were staying for 2 nights and opted for this because of the Covid situation. Has air con but really does not work that well, much more cool air coming through the open window, we had it on the coldest setting and highest fan speed and was pretty rubbish. Beds for us were a bit on the firm side and could have done with a topper pad. Nice bar area downstairs and the staff there were extremely friendly. Good parking in multi storey car park which serviced the hotel and I think a conference centre, get your ticket validated for slight discount. I gave a lower star rating only because of the the firm bed, scary staff and bad air conditioning, I am sure that all these things could easily be rectified.

Afgelopen zaterdagavond, op 18 september 2021, had ik in het restaurant van het hotel een entrecote besteld en kreeg een stinkend, duidelijk bedorven stuk vlees. Teruggestuurd naar de keuken maar de kok bleef volhouden dat het vlees alleen maar “extra gerijpt” was en helemaal niet bedorven was. Zij deed of ik gek was en was totaal niet onder de indruk van mijn klachten. Uiteindelijk werd het niet in rekening gebracht (€33,-) maar de houding van deze kok was een ernstig dieptepunt. We hebben uiteraard ook een officiële klacht ingediend. Verder zeer tevreden over ons verblijf in het hotel!

Interestingly styled hotel, beautifully situated on the Moselle. Spacious rooms. Service on the terrace/beer garden not available. Pure self-service at the often overcrowded kiosk. If you speak to service staff, the answer comes that you have to help yourself either at the bar in the hotel or at the kiosk mentioned. Breakfast is only available from 0700, although the staff on the previous evening said 0630 when asked several times. Then it just fails. Too bad and very ugly.

The location is great. Cross the street one way and you are in the old town, cross it the other and you are in the museum and lots of great shopping. Some innovative ways of helping look after the environment, for every day you don't require your room to be cleaned you get a voucher for the bar. My room looked over the terrace, which could get noisy - not unpleasant noises, just music and people chatting, but distracting when you want to sleep. I would stay here again.

A great location hotel, just on the banks of the Rhine, near the cable car to the fortress 🚡 Get off the bus. My room is very suitable for a person traveler, small and exquisite, lying down to see the castle on the other side of the Rhine. Reluctant to sleep. Hotel breakfast is very good, especially in comparison with other breakfasts in Europe. All five points praise